September 2009 - ncc-announce

Unplanned LIR Portal Downtime
by Tim Bruijnzeels 09 Sep '09

09 Sep '09

Dear Colleagues, We regret to inform you that the LIR Portal service has been unavailable since this morning, 06:30 (UTC), 9 September 2009. We are currently working to fix the problem. The cause of the outage is not yet known, though it is not related to service outage that occurred yesterday. We will provide further details once the issue has been resolved. Regards, Tim Bruijnzeels Service Manager LIR Portal RIPE NCC

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Unplanned LIR Portal Downtime: Incident Report
by Tim Bruijnzeels 08 Sep '09

08 Sep '09

Dear Colleagues, This is a follow-up to the earlier message regarding the LIR Portal service outage that occurred earlier today. Further investigation into the loss of service has revealed that the downtime actually started at 21:15 (UTC), Monday, 7 September. The outage was caused by a configuration error of the Apache web server. The RIPE NCC has strict upgrade procedures that our staff follow to prevent this, but they do leave some room for human error, and this outage was the result of such an error. To minimise the chance of this happening again, we plan to include automated monitoring of our Apache configuration syntax to our monitoring system. A separate issue was responsible for the longer than usual time it took to recognise and fix the problem. Our monitoring system is set up to send text messages to a 24/7 engineer in case of outages such as this. From our logs, we can see that the system did indeed try to send an SMS about the outage yesterday at 21:15 (UTC), but was unable to connect to our mobile service provider. To minimise the chance of this happening again, we will reconfigure our monitoring system to fall back to another provider in case a message can not be sent out. I hope that you find this explanation of the cause of the outage and the steps we are taking to prevent it from happening again useful. Regards, Tim Bruijnzeels Service Manager LIR Portal RIPE NCC

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Unplanned LIR Portal Downtime
by Tim Bruijnzeels 08 Sep '09

08 Sep '09

Dear Colleagues, The LIR Portal suffered an unplanned outage on Tuesday, 8 September from 02:40 - 08:15 (UTC). We are currently investigating what caused this problem and will provide further details shortly. We apologise for any inconvenience this may have caused. Regards, Tim Bruijnzeels Service Manager LIR Portal RIPE NCC

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Reminder: NRO NC Call for Nominations - RIPE NCC Service Region
by Axel Pawlik 02 Sep '09

02 Sep '09

[Apologies for duplicate emails] Dear Colleagues, This is a reminder that the RIPE NCC has issued a call for nominations from the RIPE NCC service region to fill one vacant seat on the Number Resource Organization (NRO) Number council (NC). The term of Dave Wilson, who was elected to the NRO NC in January 2007, ends on 31 December 2009. The election to the NRO NC seat will take place during a Plenary session at the RIPE 59 Meeting to be held in Lisbon, Portugal from 5-9 October 2009. All members of the Internet community who are present at the Plenary session may vote in the election. The deadline for nominations is 9 September 2009. Any individual residing within the RIPE NCC service region is eligible for nomination, except Regional Internet Registry (RIR) staff members. Self-nominations are permitted. Please send your nominations to by 23:00 UTC on 9 September 2009. All confirmed nominations will be listed on the RIPE NCC website by 11 September 2009. All nominees may submit a written statement in support of their nomination for publication on the RIPE NCC website. Other individuals may express support for nominated individuals by sending an e-mail to . Expressions of support will also be published on the RIPE NCC website. To find out more about the NRO NC and the election process, please see: http://www.ripe.net/info/resource-admin/nro2009/ Regards, Axel Pawlik Managing Director RIPE NCC

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RIPE 59: Reminder to Register
by RIPE NCC Meeting Coordinator 02 Sep '09

02 Sep '09

Dear Colleagues, RIPE 59 will be held from 5-9 October 2009, in Lisbon, Portugal. The draft meeting plan is available at: http://www.ripe.net/ripe/meetings/ripe-59/meeting-plan.html Registration ------------ You can register online for RIPE 59 at: http://ripe59.ripe.net/registration Hotel ----- Special room rates have been arranged at the meeting venue. Information on how to book your accommodation is available at: http://www.ripe.net/ripe/meetings/ripe-59/venue.php Sponsorships ------------ For more information about sponsorship opportunities please contact <meeting(a)ripe.net>. More Information ---------------- If you have questions, please contact <meeting(a)ripe.net>. Please also check the meeting homepage regularly for updated information: http://ripe59.ripe.net/introduction Regards, the RIPE Meeting team

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