remove automated ticket system reply from member discussion list

Dear Colleagues: I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds. Should we contact these organizations and ask them to put a real human Email for this list? -- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.

I 100% support this proposal. On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote:
Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360

+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list… With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net<mailto:abuse@clouvider.net> of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list I 100% support this proposal. On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com<mailto:h.lu@anytimechinese.com>> wrote: Dear Colleagues: I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds. Should we contact these organizations and ask them to put a real human Email for this list? -- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. -- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360

+100 - Annoying. Filters on RIPE side would be... not really neutral IMO, but that's a policy question only anyway. It's generally much less used than it should probably be, could use some more discussion. -- William Weber | RIPE: WW | LIR: at.edisgmbh william@edisglobal.com | william@edis.at | http://edis.at | http://as57169.net EDIS GmbH (AS57169) NOC Graz, Austria Am 13.06.2014 um 14:29 schrieb Dominik Nowacki <dominik@clouvider.co.uk>:
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Couldn’t RIPE potentially filter those automated responses out basing on subject? With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net<mailto:abuse@clouvider.net> of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list +1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list… With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net<mailto:abuse@clouvider.net> of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. From: members-discuss-bounces@ripe.net<mailto:members-discuss-bounces@ripe.net> [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net<mailto:members-discuss@ripe.net> Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list I 100% support this proposal. On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com<mailto:h.lu@anytimechinese.com>> wrote: Dear Colleagues: I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds. Should we contact these organizations and ask them to put a real human Email for this list? -- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. -- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360

---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

On Fri, Jun 13, 2014 at 2:31 PM, Fahad AlShirawi <fahad@gccix.net> wrote:
Yes. They could also just remove those emails from the discuss list.
+1 no one really responds to the member discussion from those Emails any way. Maybe Ripe NCC should responds in this case.
Sent from my BlackBerry 10 smartphone. *From: *Dominik Nowacki *Sent: *Friday, 13 June 2014 15:30 *To: *Andrei; members-discuss@ripe.net *Subject: *Re: [members-discuss] remove automated ticket system reply from member discussion list
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards,
Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
*From:* Dominik Nowacki *Sent:* 13 June 2014 13:29 *To:* 'Andrei'; members-discuss@ripe.net *Subject:* RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards,
Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
*From:* members-discuss-bounces@ripe.net [ mailto:members-discuss-bounces@ripe.net <members-discuss-bounces@ripe.net>] *On Behalf Of *Andrei *Sent:* 13 June 2014 13:27 *To:* members-discuss@ripe.net *Subject:* Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote:
Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.

Hi, I think that RIPE should unsubscribe those folks from the list for several reasons: 1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame. 2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame. 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame. RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks. A. On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Hi I believe that is a little bit too extreme in action...maybe Ripe NCC can spend few hours just to call few of them ask them to correct the problem...I mean end of the day it was only few of them and you can find out who they are by simply reply to this list:) On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <andrea.cocito@ifom.eu> wrote:
Hi,
I think that RIPE should unsubscribe those folks from the list for several reasons: 1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame. 2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame. 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.
RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.
A.
On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.

Calling is effort and time. I propose unsubscribing. But not black listing. People learn and can change. Sent from my BlackBerry 10 smartphone. Original Message From: Lu Heng Sent: Friday, 13 June 2014 15:53 To: Andrea Cocito Cc: Andrei; members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list Hi I believe that is a little bit too extreme in action...maybe Ripe NCC can spend few hours just to call few of them ask them to correct the problem...I mean end of the day it was only few of them and you can find out who they are by simply reply to this list:) On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <andrea.cocito@ifom.eu> wrote:
Hi,
I think that RIPE should unsubscribe those folks from the list for several reasons: 1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame. 2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame. 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.
RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.
A.
On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
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-- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

With/For the money we pay RIPE should simply take that few minutes and do something. Unsubscribing works of course also but someone should probably inform them in some way why/that it happened. -- William Weber | RIPE: WW | LIR: at.edisgmbh william@edisglobal.com | william@edis.at | http://edis.at | http://as57169.net EDIS GmbH (AS57169) NOC Graz, Austria Am 13.06.2014 um 14:54 schrieb Fahad AlShirawi <fahad@gccix.net>:
Calling is effort and time. I propose unsubscribing. But not black listing. People learn and can change.
Sent from my BlackBerry 10 smartphone. Original Message From: Lu Heng Sent: Friday, 13 June 2014 15:53 To: Andrea Cocito Cc: Andrei; members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
Hi
I believe that is a little bit too extreme in action...maybe Ripe NCC can spend few hours just to call few of them ask them to correct the problem...I mean end of the day it was only few of them and you can find out who they are by simply reply to this list:)
On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <andrea.cocito@ifom.eu> wrote:
Hi,
I think that RIPE should unsubscribe those folks from the list for several reasons: 1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame. 2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame. 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.
RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.
A.
On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
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-- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
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-- -- Kind regards. Lu
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On Fri, Jun 13, 2014 at 3:06 PM, Fahad AlShirawi <fahad@gccix.net> wrote:
The problem is, as an organisation, to set up this process will incur a cost and will require additional FTEs so that other services aren't impacted. I am not saying this can't be done on the side, I am just saying I know how things work and what would end up happening under the current processes and workload. It's easier to just remove the entries from the discuss list and if the LIR contacts to ask what is going on, the person answering the call can explain. This is more of a short term project and would never justify additional FTEs and no argument can be made for them.
+1
Sent from my BlackBerry 10 smartphone. *From: *William Weber *Sent: *Friday, 13 June 2014 15:59 *To: *members-discuss@ripe.net *Subject: *Re: [members-discuss] remove automated ticket system reply from member discussion list
With/For the money we pay RIPE should simply take that few minutes and do something. Unsubscribing works of course also but someone should probably inform them in some way why/that it happened.
-- William Weber | RIPE: WW | LIR: at.edisgmbh william@edisglobal.com | william@edis.at | http://edis.at | http://as57169.net EDIS GmbH (AS57169) NOC Graz, Austria
Am 13.06.2014 um 14:54 schrieb Fahad AlShirawi <fahad@gccix.net>:
Calling is effort and time. I propose unsubscribing. But not black listing. People learn and can change.
Sent from my BlackBerry 10 smartphone. Original Message From: Lu Heng Sent: Friday, 13 June 2014 15:53 To: Andrea Cocito Cc: Andrei; members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
Hi
I believe that is a little bit too extreme in action...maybe Ripe NCC can spend few hours just to call few of them ask them to correct the problem...I mean end of the day it was only few of them and you can find out who they are by simply reply to this list:)
On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <andrea.cocito@ifom.eu> wrote:
Hi,
I think that RIPE should unsubscribe those folks from the list for several reasons: 1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame. 2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame. 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.
RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.
A.
On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Couldn’t RIPE potentially filter those automated responses out basing on subject?
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: Dominik Nowacki Sent: 13 June 2014 13:29 To: 'Andrei'; members-discuss@ripe.net Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list
+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…
With Kind Regards, Dominik Nowacki
Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
From: members-discuss-bounces@ripe.net [ mailto:members-discuss-bounces@ripe.net <members-discuss-bounces@ripe.net>] On Behalf Of Andrei Sent: 13 June 2014 13:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list
I 100% support this proposal.
On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com> wrote: Dear Colleagues:
I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds.
Should we contact these organizations and ask them to put a real human Email for this list?
-- -- Kind regards. Lu
This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received.
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Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
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-- -- Kind regards. Lu
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On 13.06.2014, at 14:50, Andrea Cocito wrote: 1. and 2. are completely right,
3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.
the recipient might not did this. They might got the address forwarded from their predecessor.
RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.
this is too drastic. as stated above, this might not be voluntarily, it might be by error, or similar. When you have ever got an IP which was blacklisted "forever" by some quick fix solution, you will hate this approach. I would opt for unsubscribe and automated notice why. this takes much less time, and they can read the explanation, IF they ever read the tickets opened for them (I assume these tickets end in dark dead queues of thousands of unsolved 'tickets'. all the best Matthias -- UCND United City Network Development GmbH Steingasse 23 1030 Wien, Österreich FN 188089b beim Handelsgericht Wien UID ATU 54974906 Mag. Matthias Šubik Head of Solution Design Tel.: +43 676 83820-787

Hello all humans out there that are reading this mail, I want to say that I feel your pain as I too have to deal with all these ticket system replies on a daily basis and would also like to tackle this issue. I would rather not un-subscribe email addresses without first gaining permission. Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal. Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses — such as in the case of ticketing systems or role emails — and those are the ones sending the automated replies. We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address. In order to be successful, we'll have to contact the companies in question and find out the chains of redirects that lead to the problem in order to get them fixed/removed from the LIR Portal subscriptions. Over the past year or so, and due to our team's efforts, we reduced the amount of automated ticket responses from more than well over 100 to about 30 or so that we still get today. Which isn't too bad considering some 3,015 email addresses are subscribed to this list, but I agree that zero would be the ultimate goal! I am more than happy to go after those that are remaining (which I am about to receive an updated list of after hitting "Send") to reduce this amount even further if possible. And for those of you that are behind these ticket systems and are actually reading this thread, can you provide an alternative email address that will not produce an automated ticket response. Here is the URL that will explain how you can do this: https://www.ripe.net/lir-services/member-support/info/membership-mailing-lis... Here's looking forward to a more human mailing list! Take care, Serge Radovcic Chief Communications Officer RIPE NCC

Dear all, Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!! BR, José Luis Peñas Cuesta T-Systems Iberia Supervisor Desktop Services & Solutions - CIC/NOC Sancho de Ávila 110 - 130 08018 Barcelona Teléfono: +34 93 341 96 28 +34 682779680 E-mail: joseluis.penas@t-systems.es Internet: http//:www.t-systems.es -----Mensaje original----- De: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] En nombre de Serge Radovcic Enviado el: viernes, 13 de junio de 2014 16:58 Para: members-discuss@ripe.net Asunto: [members-discuss] Dealing with automated ticket system replies Hello all humans out there that are reading this mail, I want to say that I feel your pain as I too have to deal with all these ticket system replies on a daily basis and would also like to tackle this issue. I would rather not un-subscribe email addresses without first gaining permission. Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal. Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses - such as in the case of ticketing systems or role emails - and those are the ones sending the automated replies. We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address. In order to be successful, we'll have to contact the companies in question and find out the chains of redirects that lead to the problem in order to get them fixed/removed from the LIR Portal subscriptions. Over the past year or so, and due to our team's efforts, we reduced the amount of automated ticket responses from more than well over 100 to about 30 or so that we still get today. Which isn't too bad considering some 3,015 email addresses are subscribed to this list, but I agree that zero would be the ultimate goal! I am more than happy to go after those that are remaining (which I am about to receive an updated list of after hitting "Send") to reduce this amount even further if possible. And for those of you that are behind these ticket systems and are actually reading this thread, can you provide an alternative email address that will not produce an automated ticket response. Here is the URL that will explain how you can do this: https://www.ripe.net/lir-services/member-support/info/membership-mailing-lis... Here's looking forward to a more human mailing list! Take care, Serge Radovcic Chief Communications Officer RIPE NCC ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. This e-mail and any attachments may contain confidential or privileged information. Any unauthorized copying, use or distribution of this information is strictly prohibited.

On 13/06/2014 16:02, BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN wrote:
Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!!
if only there were clear instructions on how to remove yourself attached to the end of every mail send to members-discuss@ripe.net. I wonder could the RIPE NCC organise this? Nick
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Oh good one :) I like this one better than mine. Sent from my BlackBerry 10 smartphone. Original Message From: Nick Hilliard Sent: Friday, 13 June 2014 18:15 To: BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN; Serge Radovcic; members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies On 13/06/2014 16:02, BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN wrote:
Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!!
if only there were clear instructions on how to remove yourself attached to the end of every mail send to members-discuss@ripe.net. I wonder could the RIPE NCC organise this? Nick
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---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Hi, Removal instructions are at the end of every message. R, Administration - [ inAsset Networks ] P : +34 911 335 002 F : +34 911 701 242 E-mail : admin@inasset.es / admin@trueinter.net We deliver True Internet Facebook : https://facebook.com/inasset Twitter : https://twitter.com/inassetnetworks El 13/06/2014, a las 17:02, BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN <notifications.nws-spain@t-systems.es> escribió:
Dear all,
Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!!
BR,
José Luis Peñas Cuesta T-Systems Iberia Supervisor Desktop Services & Solutions - CIC/NOC Sancho de Ávila 110 - 130 08018 Barcelona Teléfono: +34 93 341 96 28 +34 682779680 E-mail: joseluis.penas@t-systems.es Internet: http//:www.t-systems.es
-----Mensaje original----- De: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] En nombre de Serge Radovcic Enviado el: viernes, 13 de junio de 2014 16:58 Para: members-discuss@ripe.net Asunto: [members-discuss] Dealing with automated ticket system replies
Hello all humans out there that are reading this mail,
I want to say that I feel your pain as I too have to deal with all these ticket system replies on a daily basis and would also like to tackle this issue.
I would rather not un-subscribe email addresses without first gaining permission.
Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal.
Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses - such as in the case of ticketing systems or role emails - and those are the ones sending the automated replies.
We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address.
In order to be successful, we'll have to contact the companies in question and find out the chains of redirects that lead to the problem in order to get them fixed/removed from the LIR Portal subscriptions.
Over the past year or so, and due to our team's efforts, we reduced the amount of automated ticket responses from more than well over 100 to about 30 or so that we still get today. Which isn't too bad considering some 3,015 email addresses are subscribed to this list, but I agree that zero would be the ultimate goal!
I am more than happy to go after those that are remaining (which I am about to receive an updated list of after hitting "Send") to reduce this amount even further if possible.
And for those of you that are behind these ticket systems and are actually reading this thread, can you provide an alternative email address that will not produce an automated ticket response. Here is the URL that will explain how you can do this:
https://www.ripe.net/lir-services/member-support/info/membership-mailing-lis...
Here's looking forward to a more human mailing list!
Take care,
Serge Radovcic Chief Communications Officer RIPE NCC
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Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
This e-mail and any attachments may contain confidential or privileged information. Any unauthorized copying, use or distribution of this information is strictly prohibited.
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Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!!
I think there has to be a way to embarrass yourself more in front of all the European ISPs, but I can't think of it right now. I will try to explain, though. You have a problem with your mail, not the rest of Europe. You seem to need to fix your problem, as it seems to stress you. Unfortunately, nobody outside your organization can or will fix your problem for you. Therefore, gather your information together, contact the ppl inside your company that works with RIPE, explain them the situation and that will likely fix your problem. As a collateral benefit, the rest of the European ISPs will get rid of a small part of a mild annoyance. Have a nice weekend. -- Alfredo Sola http://www.solucionesdinamicas.net/

On 13 Jun 2014, at 17:18, Alfredo Sola <alfredo@solucionesdinamicas.net> wrote: — SNIP —
Have a nice weekend.
Where can i send a truckload of kudos? ;-) Cheers! -S

Scroll to the bottom of this discussion. Instructions on how to unsubscribe are there . You can do it yourself. Sent from my BlackBerry 10 smartphone. Original Message From: BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN Sent: Friday, 13 June 2014 18:12 To: Serge Radovcic; members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies Dear all, Please, remove our mail address noc.plan@t-systems.es for this discussion!!!!!!!!!!!!! BR, José Luis Peñas Cuesta T-Systems Iberia Supervisor Desktop Services & Solutions - CIC/NOC Sancho de Ávila 110 - 130 08018 Barcelona Teléfono: +34 93 341 96 28 +34 682779680 E-mail: joseluis.penas@t-systems.es Internet: http//:www.t-systems.es -----Mensaje original----- De: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] En nombre de Serge Radovcic Enviado el: viernes, 13 de junio de 2014 16:58 Para: members-discuss@ripe.net Asunto: [members-discuss] Dealing with automated ticket system replies Hello all humans out there that are reading this mail, I want to say that I feel your pain as I too have to deal with all these ticket system replies on a daily basis and would also like to tackle this issue. I would rather not un-subscribe email addresses without first gaining permission. Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal. Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses - such as in the case of ticketing systems or role emails - and those are the ones sending the automated replies. We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address. In order to be successful, we'll have to contact the companies in question and find out the chains of redirects that lead to the problem in order to get them fixed/removed from the LIR Portal subscriptions. Over the past year or so, and due to our team's efforts, we reduced the amount of automated ticket responses from more than well over 100 to about 30 or so that we still get today. Which isn't too bad considering some 3,015 email addresses are subscribed to this list, but I agree that zero would be the ultimate goal! I am more than happy to go after those that are remaining (which I am about to receive an updated list of after hitting "Send") to reduce this amount even further if possible. And for those of you that are behind these ticket systems and are actually reading this thread, can you provide an alternative email address that will not produce an automated ticket response. Here is the URL that will explain how you can do this: https://www.ripe.net/lir-services/member-support/info/membership-mailing-lis... Here's looking forward to a more human mailing list! Take care, Serge Radovcic Chief Communications Officer RIPE NCC ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. This e-mail and any attachments may contain confidential or privileged information. Any unauthorized copying, use or distribution of this information is strictly prohibited. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Hi, On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote:
I would rather not un-subscribe email addresses without first gaining permission.
We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why. This was proposed to the APWG list, and people agreed to it, so following community consensus. That's what I'd propose to do here as well: - propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there.
Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal.
Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses ? such as in the case of ticketing systems or role emails ? and those are the ones sending the automated replies.
We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address.
If you can't find the culprit, send probes coming from unique sender addresses, so you can see on the autoreply to: address which receiver this was mapped to. Mailman can even do this automatically for you :-) Gert Doering -- NetMaster -- have you enabled IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (0)89/32356-444 USt-IdNr.: DE813185279

Hi,
That's what I'd propose to do here as well:
- propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there.
+1 There's really no reason to have a ticket system subscribed to a mailing list. Best regards, --ck

* Gert Doering <gert@space.net> [2014-06-13 17:25]:
Hi,
On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote:
I would rather not un-subscribe email addresses without first gaining permission.
We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why.
This was proposed to the APWG list, and people agreed to it, so following community consensus.
That's what I'd propose to do here as well:
- propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there.
+1 Regards Sebastian -- noris network AG - Thomas-Mann-Straße 16-20 - D-90471 Nürnberg Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689

+1 For this! El 17/06/2014 14:51, Sebastian Wiesinger escribió:
* Gert Doering <gert@space.net> [2014-06-13 17:25]:
Hi,
On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote:
I would rather not un-subscribe email addresses without first gaining permission. We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why.
This was proposed to the APWG list, and people agreed to it, so following community consensus.
That's what I'd propose to do here as well:
- propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there. +1
Regards
Sebastian
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
-- Daniel Baeza Centro de Observación de Red Dpto. Internet y Telefonía Television Costa Blanca S.L. Telf. 966190565 WEB: http://www.tvt.es Correo: datos@tvt-datos.es --AVISO LEGAL-- En cumplimiento de la Ley Orgánica 15/1999, de 13 de diciembre de protección de datos de carácter personal, se pone en conocimiento del destinatario del presente correo electrónico, que los datos incluidos en este mensaje, están dirigidos exclusivamente al citado destinatario cuyo nombre aparece en el encabezamiento, por lo que si usted no es la persona interesada rogamos nos comunique el error de envío y se abstenga de realizar copias del mensaje o de los datos contenidos en el mismo o remitirlo o entregarlo a otra persona, procediendo a borrarlo de inmediato. Asimismo le informamos que sus datos de correo han quedado incluidos en nuestra base de datos a fin de dirigirle, por este medio, comunicaciones comerciales, profesionales e informativas y que usted dispone de los derechos de acceso, rectificación, cancelación y especificación de los mismos, derechos que podrá hacer efectivos dirigiéndose a Televisión Costa Blanca, S.L., C/ San Policarpo 41 Bajo. C.P: 03181 Torrevieja (Alicante).

Make a +2 for this proposal Sent from my iPhone On Jun 17, 2014, at 18:07, "Dpto. Datos Television Costa Blanca" <datos@tvt-datos.es<mailto:datos@tvt-datos.es>> wrote: +1 For this! El 17/06/2014 14:51, Sebastian Wiesinger escribió: * Gert Doering <gert@space.net><mailto:gert@space.net> [2014-06-13 17:25]: Hi, On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote: I would rather not un-subscribe email addresses without first gaining permission. We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why. This was proposed to the APWG list, and people agreed to it, so following community consensus. That's what I'd propose to do here as well: - propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there. +1 Regards Sebastian ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. -- Daniel Baeza Centro de Observación de Red Dpto. Internet y Telefonía Television Costa Blanca S.L. Telf. 966190565 WEB: http://www.tvt.es Correo: datos@tvt-datos.es<mailto:datos@tvt-datos.es> --AVISO LEGAL-- En cumplimiento de la Ley Orgánica 15/1999, de 13 de diciembre de protección de datos de carácter personal, se pone en conocimiento del destinatario del presente correo electrónico, que los datos incluidos en este mensaje, están dirigidos exclusivamente al citado destinatario cuyo nombre aparece en el encabezamiento, por lo que si usted no es la persona interesada rogamos nos comunique el error de envío y se abstenga de realizar copias del mensaje o de los datos contenidos en el mismo o remitirlo o entregarlo a otra persona, procediendo a borrarlo de inmediato. Asimismo le informamos que sus datos de correo han quedado incluidos en nuestra base de datos a fin de dirigirle, por este medio, comunicaciones comerciales, profesionales e informativas y que usted dispone de los derechos de acceso, rectificación, cancelación y especificación de los mismos, derechos que podrá hacer efectivos dirigiéndose a Televisión Costa Blanca, S.L., C/ San Policarpo 41 Bajo. C.P: 03181 Torrevieja (Alicante). ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him. there you can do as much hugging as you like, have a nice beer and make friends. if you want to un-subscripe from this list - just do it and don't tell the whole list about it. should you like comments about your feelings - make a selfie and post in on facebook. just my 2 cents cheers karl -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Timothy Roy Sent: Mittwoch, 18. Juni 2014 04:29 To: Dpto. Datos Television Costa Blanca Cc: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies Make a +2 for this proposal Sent from my iPhone On Jun 17, 2014, at 18:07, "Dpto. Datos Television Costa Blanca" <datos@tvt-datos.es<mailto:datos@tvt-datos.es>> wrote: +1 For this! El 17/06/2014 14:51, Sebastian Wiesinger escribió: * Gert Doering <gert@space.net><mailto:gert@space.net> [2014-06-13 17:25]: Hi, On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote: I would rather not un-subscribe email addresses without first gaining permission. We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why. This was proposed to the APWG list, and people agreed to it, so following community consensus. That's what I'd propose to do here as well: - propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there. +1 Regards Sebastian

Hi, On Wed, Jun 18, 2014 at 12:16:46PM +0000, Kaiser, Karl wrote:
dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him.
You're fundamentally misunderstanding how "consensus based decision making" works. Gert Doering -- NetMaster -- have you enabled IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (0)89/32356-444 USt-IdNr.: DE813185279

* Kaiser, Karl <karl.kaiser@upc.at> [2014-06-18 14:18]:
dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him. there you can do as much hugging as you like, have a nice beer and make friends.
Hello, the +1, etc. is a common way to voice support for a proposal on the RIPE working group mailinglists (and others). Like a show of hands. People are expressing their support for the removal of ticket systems and other auto responders from this list.
if you want to un-subscripe from this list - just do it and don't tell the whole list about it.
No, we want the RIPE NCC to unsubscribe others from this list. On the other hand if you're bothered by mails from this list feel free to do so?
just my 2 cents
+1 Regards Sebastian -- noris network AG - Thomas-Mann-Straße 16-20 - D-90471 Nürnberg Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689

hi, do you have an average count of members on this mailing-list? should only 10% of these share your opinion that this is necessary to post their +1 or -1 to each and every proposal you might have a minor issue with your inbox. and: I think you might survive deleting the 2 or 3 automated mails you receive after posting on the list yourself. voting for others to get removed from a mailing-list is NOT an option (as long as they stay inside some common-sense boundaries). http://en.wikipedia.org/wiki/Common_sense else some day it might be your removal, others vote on. hailing our first world problems, karl -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Sebastian Wiesinger Sent: Mittwoch, 18. Juni 2014 14:29 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies * Kaiser, Karl <karl.kaiser@upc.at> [2014-06-18 14:18]:
dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him. there you can do as much hugging as you like, have a nice beer and make friends.
Hello, the +1, etc. is a common way to voice support for a proposal on the RIPE working group mailinglists (and others). Like a show of hands. People are expressing their support for the removal of ticket systems and other auto responders from this list.
if you want to un-subscripe from this list - just do it and don't tell the whole list about it.
No, we want the RIPE NCC to unsubscribe others from this list. On the other hand if you're bothered by mails from this list feel free to do so?
just my 2 cents
+1 Regards Sebastian -- noris network AG - Thomas-Mann-Straße 16-20 - D-90471 Nürnberg Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. ----- eMail ist virenfrei. Von AVG überprüft - www.avg.de Version: 10.0.1432 / Virendatenbank: 3955/7197 - Ausgabedatum: 18.06.2014

Ok, I think we all go too far on this now. There is no point to argue. Serge Radovic, CCO of RIPE already said he will go after non-humans. Please refer to his message (Fri 13/06/2014 15:58 GMT). Karl, for me, it is annoying to get 3-5 auto responses when posting to mailing list. Especially when you send a few messages in a day (which does not happen often - I know). Moreover, I don't think anyone votes for removing people of the mailing list, they, or at least I voted to introduce a mailing list policy that prevents subscribing non-humans email addresses to the mailing list. With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Kaiser, Karl Sent: 18 June 2014 14:02 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies hi, do you have an average count of members on this mailing-list? should only 10% of these share your opinion that this is necessary to post their +1 or -1 to each and every proposal you might have a minor issue with your inbox. and: I think you might survive deleting the 2 or 3 automated mails you receive after posting on the list yourself. voting for others to get removed from a mailing-list is NOT an option (as long as they stay inside some common-sense boundaries). http://en.wikipedia.org/wiki/Common_sense else some day it might be your removal, others vote on. hailing our first world problems, karl -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Sebastian Wiesinger Sent: Mittwoch, 18. Juni 2014 14:29 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies * Kaiser, Karl <karl.kaiser@upc.at> [2014-06-18 14:18]:
dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him. there you can do as much hugging as you like, have a nice beer and make friends.
Hello, the +1, etc. is a common way to voice support for a proposal on the RIPE working group mailinglists (and others). Like a show of hands. People are expressing their support for the removal of ticket systems and other auto responders from this list.
if you want to un-subscripe from this list - just do it and don't tell the whole list about it.
No, we want the RIPE NCC to unsubscribe others from this list. On the other hand if you're bothered by mails from this list feel free to do so?
just my 2 cents
+1 Regards Sebastian -- noris network AG - Thomas-Mann-Straße 16-20 - D-90471 Nürnberg Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. ----- eMail ist virenfrei. Von AVG überprüft - www.avg.de Version: 10.0.1432 / Virendatenbank: 3955/7197 - Ausgabedatum: 18.06.2014 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Also, I am positively surprised to see just one non-human response after today's post - so things are getting better. Thank you. With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Dominik Nowacki Sent: 18 June 2014 14:07 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies Ok, I think we all go too far on this now. There is no point to argue. Serge Radovic, CCO of RIPE already said he will go after non-humans. Please refer to his message (Fri 13/06/2014 15:58 GMT). Karl, for me, it is annoying to get 3-5 auto responses when posting to mailing list. Especially when you send a few messages in a day (which does not happen often - I know). Moreover, I don't think anyone votes for removing people of the mailing list, they, or at least I voted to introduce a mailing list policy that prevents subscribing non-humans email addresses to the mailing list. With Kind Regards, Dominik Nowacki Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify abuse@clouvider.net of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Kaiser, Karl Sent: 18 June 2014 14:02 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies hi, do you have an average count of members on this mailing-list? should only 10% of these share your opinion that this is necessary to post their +1 or -1 to each and every proposal you might have a minor issue with your inbox. and: I think you might survive deleting the 2 or 3 automated mails you receive after posting on the list yourself. voting for others to get removed from a mailing-list is NOT an option (as long as they stay inside some common-sense boundaries). http://en.wikipedia.org/wiki/Common_sense else some day it might be your removal, others vote on. hailing our first world problems, karl -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Sebastian Wiesinger Sent: Mittwoch, 18. Juni 2014 14:29 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies * Kaiser, Karl <karl.kaiser@upc.at> [2014-06-18 14:18]:
dear friends, as much fun as it might be, I guess approx. 99% of the subscribers of this mailing-list will not be interested in all these +1, +2, +215, -5322,... postings (at least I'm not). so please - if you feel the urge to tell somebody that you share his opinion: grab your phone, give him a call and schedule a meeting in a pub with him. there you can do as much hugging as you like, have a nice beer and make friends.
Hello, the +1, etc. is a common way to voice support for a proposal on the RIPE working group mailinglists (and others). Like a show of hands. People are expressing their support for the removal of ticket systems and other auto responders from this list.
if you want to un-subscripe from this list - just do it and don't tell the whole list about it.
No, we want the RIPE NCC to unsubscribe others from this list. On the other hand if you're bothered by mails from this list feel free to do so?
just my 2 cents
+1 Regards Sebastian -- noris network AG - Thomas-Mann-Straße 16-20 - D-90471 Nürnberg Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. ----- eMail ist virenfrei. Von AVG überprüft - www.avg.de Version: 10.0.1432 / Virendatenbank: 3955/7197 - Ausgabedatum: 18.06.2014 ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

On Jun 18, 2014, at 3:11 PM, Dominik Nowacki <dominik@clouvider.co.uk> wrote:
Also, I am positively surprised to see just one non-human response after today's post - so things are getting better. Thank you.
With Kind Regards, Dominik Nowacki
I subscribe the "thank you" part, for the "things are getting better" I would wait mid-august with the "vacation" storm :) Point is not only non-humans subscribed, it is also (and mostly, IMO) with broken vacation/autoreply systems. A.

Hi, On Wed, Jun 18, 2014 at 01:02:02PM +0000, Kaiser, Karl wrote:
do you have an average count of members on this mailing-list? should only 10% of these share your opinion that this is necessary to post their +1 or -1 to each and every proposal you might have a minor issue with your inbox. and: I think you might survive deleting the 2 or 3 automated mails you receive after posting on the list yourself. voting for others to get removed from a mailing-list is NOT an option (as long as they stay inside some common-sense boundaries). http://en.wikipedia.org/wiki/Common_sense else some day it might be your removal, others vote on. hailing our first world problems,
This is not a matter of "surviving" something - it's a matter of agreeing to a common list netiquette, which could be transcribed as "I will not send autoreplies to the list, but if I do, you can remove me from the list, as I'm violating list policy". I see no reason why everybody who is actively trying to participate on the list has to be tolerant with the dimwits who can't get their mail systems to behave properly. Tolerance works both ways: if you want to join a club, play by it's rules, and "not send autoreplies to mailing lists" is a fairly fundamental one. Gert Doering -- NetMaster -- have you enabled IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (0)89/32356-444 USt-IdNr.: DE813185279

This is a really good idea, I would also prefer this solution. +1 * Gert Doering <gert@space.net> [2014-06-13 17:25]:
Hi,
On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote:
I would rather not un-subscribe email addresses without first gaining permission.
We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why.
This was proposed to the APWG list, and people agreed to it, so following community consensus.
That's what I'd propose to do here as well:
- propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there.

And this same policy should be applied to all the mailing lists for all the WG's as well. -----Original Message----- From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Nicolas Grässer Sent: 17 June 2014 18:41 To: members-discuss@ripe.net Subject: Re: [members-discuss] Dealing with automated ticket system replies This is a really good idea, I would also prefer this solution. +1 * Gert Doering <gert@space.net> [2014-06-13 17:25]:
Hi,
On Fri, Jun 13, 2014 at 04:58:20PM +0200, Serge Radovcic wrote:
I would rather not un-subscribe email addresses without first gaining permission.
We do this on the address-policy mailing list - whoever sends an autoreply to a list post will be unsubscribed, and receive a notice why.
This was proposed to the APWG list, and people agreed to it, so following community consensus.
That's what I'd propose to do here as well:
- propose to do it exactly that way ("who sends an autoreply gets unsubscribed, and informed about the reasons why") - wait 14 days for community feedback - if nobody protests, go there.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

Well, this way, or even rather the APWG way. As long as we get rid of them, I am in favour. On Fri, 13 Jun 2014, Serge Radovcic wrote:
Hello all humans out there that are reading this mail,
I want to say that I feel your pain as I too have to deal with all these ticket system replies on a daily basis and would also like to tackle this issue.
I would rather not un-subscribe email addresses without first gaining permission.
Furthermore, the email addresses subscribed to the 'members-discuss' mailing list are the ones LIRs configure in the LIR Portal.
Unfortunately, sometimes emails sent to the members-discuss list are forwarded internally to other addresses ? such as in the case of ticketing systems or role emails ? and those are the ones sending the automated replies.
We can look for similar domains in the list of subscribers, but we might not find an exact match with the sending email (which can be something like 'noreply@example.com'). In that case, we can't be confident that we are un-subscribing the correct address.
In order to be successful, we'll have to contact the companies in question and find out the chains of redirects that lead to the problem in order to get them fixed/removed from the LIR Portal subscriptions.
Over the past year or so, and due to our team's efforts, we reduced the amount of automated ticket responses from more than well over 100 to about 30 or so that we still get today. Which isn't too bad considering some 3,015 email addresses are subscribed to this list, but I agree that zero would be the ultimate goal!
I am more than happy to go after those that are remaining (which I am about to receive an updated list of after hitting "Send") to reduce this amount even further if possible.
And for those of you that are behind these ticket systems and are actually reading this thread, can you provide an alternative email address that will not produce an automated ticket response. Here is the URL that will explain how you can do this:
https://www.ripe.net/lir-services/member-support/info/membership-mailing-lis...
Here's looking forward to a more human mailing list!
Take care,
Serge Radovcic Chief Communications Officer RIPE NCC
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
mvh Daniel Stolpe _________________________________________________________________________________ Daniel Stolpe Tel: 08 - 688 11 81 stolpe@resilans.se Resilans AB Fax: 08 - 55 00 21 63 http://www.resilans.se/ Box 45 094 556741-1193 104 30 Stockholm

---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.

I also support this proposal 100% as I find very annoying to receive about 5 ticketing system responses when I reply to the mailing list, especially the ipv6 one seems to be where it happens the most. From: members-discuss-bounces@ripe.net [mailto:members-discuss-bounces@ripe.net] On Behalf Of Andrei Sent: 13 June 2014 16:27 To: members-discuss@ripe.net Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list I 100% support this proposal. On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu@anytimechinese.com<mailto:h.lu@anytimechinese.com>> wrote: Dear Colleagues: I understand some large cooperation might need ticket system to sort out their Emails, but it is really getting annoying every time you reply to the member mailing list you get 4-5 none-human responds. Should we contact these organizations and ask them to put a real human Email for this list? -- -- Kind regards. Lu This transmission is intended solely for the addressee(s) shown above. It may contain information that is privileged, confidential or otherwise protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons other than the intended addressee(s) is strictly prohibited. If you have received this transmission in error, please notify this office immediately and e-mail the original at the sender's address above by replying to this message and including the text of the transmission received. ---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. -- Andrei Kushnireuski Alfa Telecom s.r.o. REGID: cz.alfatelecom nic-hdl: AK1065-RIPE phone: +420226020360

Should we contact these organizations and ask them to put a real human Email for this list?
Hi, you have reached es.sdr technical support. A ticket regarding banning automated systems once and forever from members-discuss will be created for you. Thank you for your business. -- Alfredo Sola http://www.solucionesdinamicas.net/

On 13.06.2014, at 14:29, Alfredo Sola wrote:
Should we contact these organizations and ask them to put a real human Email for this list?
Hi, you have reached es.sdr technical support. A ticket regarding banning automated systems once and forever from members-discuss will be created for you. Thank you for your business.
+1 for irony and +1 for fake, and I would say the list operator should open the bounce list and name and shame those, that try to post back to the list, or just to all recipients (sender, bounce-address AND list) :) Matthias -- UCND United City Network Development GmbH Steingasse 23 1030 Wien, Österreich FN 188089b beim Handelsgericht Wien UID ATU 54974906 Mag. Matthias Šubik Head of Solution Design Tel.: +43 676 83820-787
participants (22)
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"Mag. Matthias Šubik"
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Administration - [ inAsset Networks ]
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Alfredo Sola
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Andrea Cocito
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Andrei
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BUZON TSE GSOPER NOTIFICATIONS NWS-SPAIN
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Christopher Kunz
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Daniel Stolpe
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Dominik Nowacki
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Dpto. Datos Television Costa Blanca
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Fahad AlShirawi
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Gert Doering
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Kaiser, Karl
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Lu Heng
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Lu Heng
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Nick Hilliard
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Nicolas Grässer
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Sebastiaan Koetsier | DataProtectors
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Sebastian Wiesinger
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Serge Radovcic
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Timothy Roy
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William Weber