Re: [members-discuss] New comment - [#6372] Database Abuse
Which is, to a certain extent, a requirement. But that's not the real issue, I don't mind people knowing my name, I just want a world where NOC and Abuse contacts aren't be spammed with sales pitches constantly. On 7 Sep 2017 10:05 am, "Christoffer Hansen" <cdh@nianet.dk> wrote:
If individual employees contact details are being readily exposed
Only if you have entered them in the RIPE DB on objects. (fx. person, abuse, update etc.) On 9/5/2017 13:40, Michele Neylon - Blacknight wrote:
How does the RIPE DB and its current protections (or lack of them) work within the framework of GDPR?
If individual employees contact details are being readily exposed then that could be a serious problem for both us as a LIR and for RIPE.
Regards
Michele
--
Mr Michele Neylon
Blacknight Solutions
Hosting, Colocation & Domains
Intl. +353 (0) 59 9183072
Direct Dial: +353 (0)59 9183090
Personal blog: https://michele.blog/
Some thoughts: https://ceo.hosting/
-------------------------------
Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845
*From: *members-discuss <members-discuss-bounces@ripe.net> on behalf of Tim Armstrong <t.armstrong@nerdalize.com> *Date: *Tuesday 5 September 2017 at 09:52 *To: *Catalin Dominte <catalin.dominte@paragon.net.uk> *Cc: *"members-discuss@ripe.net" <members-discuss@ripe.net> *Subject: *Re: [members-discuss] New comment - [#6372] Database Abuse
I agree entirely.
Yes the list of sales contact ones are quite funny.
On Tue, Sep 5, 2017 at 10:45 AM, Catalin Dominte <catalin.dominte@paragon.net.uk <mailto:catalin.dominte@paragon.net.uk>> wrote:
If RIPE decide to use forms (mainly for abuse reporting), that would be great. Actual email addresses for peering purposes can be gleaned from PeeringDB if one has an account there.
My recent favourite email I get on the ripe addresses is if I am interested in a list of brand new contacts for C level management from various industries. Reported them all as spam, but they never stop.
*Catalin Dominte*
Network Manager | Paragon Internet Group
/Office: +44 (0)1628 200 219 <tel:+44%201628%20200219>/
The above information is confidential to the addressee and may be privileged. Unauthorised access and use is prohibited. Internet communications are not secure and therefore this company does not accept legal responsibility for the contents of this message. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Paragon Internet Group Ltd is registered in England and Wales, Company No.07573953
On 5 September 2017 at 09:40:56, Telecoms (telco@intrinsec.com <mailto:telco@intrinsec.com>) wrote:
There is a new comment in the ticket submitted by Tim Armstrong to Cloud Temple - Cloud Operations
Comment added by : Tim Armstrong
Comment Content:
And while we are at it, perhaps we could do something about all the freaking Bots on this mailing list? I just got eight auto-replies!
On Tue, Sep 5, 2017 at 10:35 AM, Tim Armstrong <t.armstrong@nerdalize.com <mailto:t.armstrong@nerdalize.com>> wrote:
Hi all,
Every so often this issue crops up it's ugly head again, RIPE DB abuse is a real problem.
Yet again we are receiving unsolicited sales pitches via an e-mail address we only use for the contact details in our RIPE DB entries.
We've all seen it; people offering to buy IPv4 blocks, people offering to sell IPv4 blocks, DDoS filtering, etc. It's a plague of poorly constructed pitches for services none of us want to waste time reading about. If we want such products, we all know how find them, and yet the e-mails don't stop coming.
I am not one for publicly shaming other members of the community, but if it doesn't stop, I don't see how I have a choice. They need to learn that database abuse leads to boycott.
The database is an operations tool for de-bugging and reporting issues & abuse; not a sales team's list of "potential leads".
I hate to bring this subject up again, but is there really nothing structural we can do about this?
At a minimum we could occlude e-mail addresses from the public DB, instead having public complaint submitted via a webform on the NCC website, requiring the uninitiated to realise this is an abuse / complaint contact, not a sales opportunity.
Thanks,
Tim.
--
*Tim Armstrong** *Dark Lord of Network Operations +31 6 175 444 72
--
*Tim Armstrong *Dark Lord of Network Operations +31 6 175 444 72
6372:154148
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
--
*Tim Armstrong *Dark Lord of Network Operations +31 6 175 444 72 <tel:+31617544472>
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
It could be a good idea to create other one type of contact (sales, managers) in RIPE database for those purposes. So tech administrators sleep well. On 07.09.2017 11:13, Tim Armstrong wrote:
Which is, to a certain extent, a requirement. But that's not the real issue, I don't mind people knowing my name, I just want a world where NOC and Abuse contacts aren't be spammed with sales pitches constantly.
-- Nikolay Ignatyev NOC Engineer +7 (499) 346-76-29
If people would only honor such contacts. We have a dedicated abuse department, individual noc contacts don't need to be flooded with complaints like that. So I kinda doubt those additional contacts would be honored as most people if they had a sales contact would likely route it to /dev/null On 09/07/2017 05:17 AM, Stuff wrote:
It could be a good idea to create other one type of contact (sales, managers) in RIPE database for those purposes. So tech administrators sleep well.
On 07.09.2017 11:13, Tim Armstrong wrote:
Which is, to a certain extent, a requirement. But that's not the real issue, I don't mind people knowing my name, I just want a world where NOC and Abuse contacts aren't be spammed with sales pitches constantly.
I can agree with this. To go a step further I'd love to see a world where people sending abuse complaints also honor the abuse contact and don't simply spam every individual / email listed as well. On 09/07/2017 03:13 AM, Tim Armstrong wrote:
Which is, to a certain extent, a requirement. But that's not the real issue, I don't mind people knowing my name, I just want a world where NOC and Abuse contacts aren't be spammed with sales pitches constantly.
On 7 Sep 2017 10:05 am, "Christoffer Hansen" <cdh@nianet.dk <mailto:cdh@nianet.dk>> wrote:
> If individual employees contact details are being readily exposed >
Only if you have entered them in the RIPE DB on objects. (fx. person, abuse, update etc.)
On 9/5/2017 13:40, Michele Neylon - Blacknight wrote: > How does the RIPE DB and its current protections (or lack of them) work > within the framework of GDPR? > > > > If individual employees contact details are being readily exposed then > that could be a serious problem for both us as a LIR and for RIPE. > > > > Regards > > > > Michele > > > > > > -- > > Mr Michele Neylon > > Blacknight Solutions > > Hosting, Colocation & Domains > > https://www.blacknight.com/ > > http://blacknight.blog/ > > Intl. +353 (0) 59 9183072 <tel:%2B353%20%280%29%2059%C2%A0%209183072> > > Direct Dial: +353 (0)59 9183090 <tel:%2B353%20%280%2959%209183090> > > Personal blog: https://michele.blog/ > > Some thoughts: https://ceo.hosting/ > > ------------------------------- > > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty > > Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845 > > > > *From: *members-discuss <members-discuss-bounces@ripe.net <mailto:members-discuss-bounces@ripe.net>> on behalf of > Tim Armstrong <t.armstrong@nerdalize.com <mailto:t.armstrong@nerdalize.com>> > *Date: *Tuesday 5 September 2017 at 09:52 > *To: *Catalin Dominte <catalin.dominte@paragon.net.uk <mailto:catalin.dominte@paragon.net.uk>> > *Cc: *"members-discuss@ripe.net <mailto:members-discuss@ripe.net>" <members-discuss@ripe.net <mailto:members-discuss@ripe.net>> > *Subject: *Re: [members-discuss] New comment - [#6372] Database Abuse > > > > I agree entirely. > > > > Yes the list of sales contact ones are quite funny. > > > > On Tue, Sep 5, 2017 at 10:45 AM, Catalin Dominte > <catalin.dominte@paragon.net.uk <mailto:catalin.dominte@paragon.net.uk> <mailto:catalin.dominte@paragon.net.uk <mailto:catalin.dominte@paragon.net.uk>>> > wrote: > > If RIPE decide to use forms (mainly for abuse reporting), that would > be great. Actual email addresses for peering purposes can be gleaned > from PeeringDB if one has an account there. > > > > My recent favourite email I get on the ripe addresses is if I am > interested in a list of brand new contacts for C level management > from various industries. Reported them all as spam, but they never > stop. > > > > *Catalin Dominte* > > Network Manager | Paragon Internet Group > > /Office: +44 (0)1628 200 219 <tel:%2B44%20%280%291628%20200%20219> <tel:+44%201628%20200219>/ > > > > The above information is confidential to the addressee and may be > privileged. Unauthorised access and use is prohibited. Internet > communications are not secure and therefore this company does not > accept legal responsibility for the contents of this message. If you > are not the intended recipient, any disclosure, copying, > distribution or any action taken or omitted to be taken in reliance > on it, is prohibited and may be unlawful. Paragon Internet Group Ltd > is registered in England and Wales, Company No.07573953 > > > > On 5 September 2017 at 09:40:56, Telecoms (telco@intrinsec.com <mailto:telco@intrinsec.com> > <mailto:telco@intrinsec.com <mailto:telco@intrinsec.com>>) wrote: > > There is a new comment in the ticket submitted by Tim Armstrong > to Cloud Temple - Cloud Operations > > > Comment added by : Tim Armstrong > > Comment Content: > > And while we are at it, perhaps we could do something about all > the freaking Bots on this mailing list? I just got eight > auto-replies! > > > > > > On Tue, Sep 5, 2017 at 10:35 AM, Tim Armstrong > <t.armstrong@nerdalize.com <mailto:t.armstrong@nerdalize.com> > <mailto:t.armstrong@nerdalize.com <mailto:t.armstrong@nerdalize.com>>> wrote: > > Hi all, > > > > Every so often this issue crops up it's ugly head again, > RIPE DB abuse is a real problem. > > Yet again we are receiving unsolicited sales pitches via > an e-mail address we only use for the contact details in > our RIPE DB entries. > > > > We've all seen it; people offering to buy IPv4 blocks, > people offering to sell IPv4 blocks, DDoS filtering, > etc. It's a plague of poorly constructed pitches for > services none of us want to waste time reading about. If > we want such products, we all know how find them, and > yet the e-mails don't stop coming. > > > > I am not one for publicly shaming other members of the > community, but if it doesn't stop, I don't see how I > have a choice. They need to learn that database abuse > leads to boycott. > > The database is an operations tool for de-bugging and > reporting issues & abuse; not a sales team's list of > "potential leads". > > > > I hate to bring this subject up again, but is there > really nothing structural we can do about this? > > At a minimum we could occlude e-mail addresses from the > public DB, instead having public complaint submitted via > a webform on the NCC website, requiring the uninitiated > to realise this is an abuse / complaint contact, not a > sales opportunity. > > > > > > Thanks, > > Tim. > > > > -- > > *Tim Armstrong** > *Dark Lord of Network Operations > +31 6 175 444 72 <tel:%2B31%206%20175%20444%2072> > > > > > > -- > > *Tim Armstrong > *Dark Lord of Network Operations > +31 6 175 444 72 <tel:%2B31%206%20175%20444%2072> > > > > > 6372:154148 > > ---- > If you don't want to receive emails from the RIPE NCC > members-discuss > mailing list, please log in to your LIR Portal account and go to > the general page: > https://lirportal.ripe.net/general/ <https://lirportal.ripe.net/general/> > > Click on "Edit my LIR details", under "Subscribed Mailing > Lists". From here, you can add or remove addresses. > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the > general page: > https://lirportal.ripe.net/general/ <https://lirportal.ripe.net/general/> > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". > From here, you can add or remove addresses. > > > > > > -- > > *Tim Armstrong > *Dark Lord of Network Operations > +31 6 175 444 72 <tel:%2B31%206%20175%20444%2072> <tel:+31617544472 <tel:%2B31617544472>> > > > > ---- > If you don't want to receive emails from the RIPE NCC members-discuss > mailing list, please log in to your LIR Portal account and go to the general page: > https://lirportal.ripe.net/general/ <https://lirportal.ripe.net/general/> > > Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses. >
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/ <https://lirportal.ripe.net/general/>
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
---- If you don't want to receive emails from the RIPE NCC members-discuss mailing list, please log in to your LIR Portal account and go to the general page: https://lirportal.ripe.net/general/
Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.
participants (3)
-
Daniel Pearson -
Stuff -
Tim Armstrong