Hi members-discuss@ripe. net, As a direct result of your support submission to us, we have created a new account for you so you can review, manage, submit new, and check your open help requests for updates. Click the url below to activate your account and select a password! https://tucowsincteam.freshdesk.com/register/puLaRw3EfHPExvfSmRP If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us. Regards,