Hi Terrence,
So, there exists a (very wide) range of communication that doesn't align with the given "examples of positive behavior", nor with the given "examples [of behaviours that undermine our values]". Let's call this "neutral" communication.
Hmmm. I see your point. I feel it’s a given that behaviour that is totally opposite to "positive behaviour" is automatically “bad behaviour”, so I wouldn’t call that “neutral”. My feeling is that there is a gap between “bad behaviour that warrants immediate consequences” and “bad behaviour that is just annoying by itself, but should warrant consequences if it becomes a pattern”. The death by a thousand cuts principle. The consequences for the victim are no less in the latter case, but it is much harder to determine which little cut was the one that crossed the line. How to protect victims from both behaviours, sadly I do know know :( Cheers, Sander