How is proofpoint related to SORBS? I think SORBS is somewhat overzealous these days, part of a reason why i personally think e-mail is completely broken these days. I've seen many IPs being blocked with no apparently no good reason, whole subnets because of 1 bad apple in the mix etc. I have removed SORBS lists from use for this reason, it was blocking way too much legitimate (almost solely legitimate) e-mail for us. Does not help when hotmail drops e-mail silently (with no apparent reason), and it seems gmail/google has started to do the same. --- Aleksi Ursin MCX 28.12.2016, 10:59, José Manuel Giner kirjoitti:
We got delisted after contact to delist-request@proofpoint.com and doing a reference on the SORBS ticket.
On 27/12/2016 15:00, José Manuel Giner wrote:
Hello,
the last month, we have bought the prefixes:
188.213.4.0/24 188.213.5.0/24 188.213.6.0/24 188.213.7.0/24
This IP blocks seems have been used in the past 2013-2015 to do SPAM activities by the previous owner of the IPs, and +400 IPs are listed in SORBS database.
Their website is going really slow, and we taken +5 minutes to open a case for just 1 IP, some hours later we got a confirmation that the IP has been delisted, but doing this, we will need +30 hours opening cases...
We have contacted SORBS, opening a ticket, asking for a full delits, but we have not get it any response by them.
Now we have tried sending a fax...
Anybody know how to contact them to get delisted?
Thanks!