Hi,

I am not sure if this or ncc-services-wg is the best place for this but I have now 2 times recently gotten this reply from the NCC for not being able to reply to my ticket within 24h.

> Due to a very high workload, we were  unable to process your request at this time and will process it the following business day.

I really don't get the point of doing this, there is an auto reply confirming you have received my email so if I don't get a reply within 24h I assume that you had too many tickets or it is a holiday or something.

I mainly also wanted to ask if others are also receiving this?