That thought was kind of pointless after they refused to help. I've spent hours on their site manually updating all of their inaccuracies over the past few years. From one month to the next they can screw up entire ranges with their monthly updates. My networks do not run proxies period. I run vpn services and remote desktops, but never proxies. And vpn services cannot be classified the same as open proxies as they are totally different.
I think your issue is more a business model problem than a registry or IP problem. What you are saying is that you depend on Maxmind providing the location of your VPN servers / remote desktop servers rather than the location of users computers connected to them. Maxmind, on the other hand, is saying that they provide the location of users if they can, or will mark the location as unknown. So your business model depends on Maxmind agreeing to provide to their customers something which is not what they pay to obtain. And they refuse. I personally don't think they can be blamed for that, but that's something between your company and Maxmind. And nothing in this has to do with RIPE. -- Alfredo Sola http://www.tecnocratica.net/