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[SUPPORT #SRI-136-19233]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by rodolfo.garciapenas＠telefonic a.es 31 May '11

31 May '11

Per, is a M2M conversation, do not interrupt it ;-) Per Heldal <support@netlo gics.nl> Para Enviado por: db-wg(a)ripe.net db-wg-admin@ri cc pe.net Asunto [db-wg] [SUPPORT 31/05/2011 #SRI-136-19233]: 09:59 [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 Por favor, Clasificación responda a support@net logics.nl Hi there! Please configure your Kayoko system so that it doesn't send automated responses to mailinglist messages. //per On 30/05/11 16:29, Support Netlogics wrote: > Axel Pawlik, > > Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. > > Ticket ID: SRI-136-19233 > Subject: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 > Department: Support > Type: Issue > Status: Open > Priority: Medium > > You can check the status of or reply to this ticket online at: http://support.netlogics.nl/index.php?/default_import/Tickets/Ticket/View/S… > > Kind regards, > > PE NetLogics BV > > ------------------------------------------------------ > Support Center: http://support.netlogics.nl/index.php?/default_import Ticket Details Ticket ID: SRI-136-19233 Department: Support Type: Issue Status: Open Priority: Medium Support Center: http://support.netlogics.nl/index.php?/default_import Ticket Details --------------------------------- Ticket ID: SRI-136-19233 Department: Support Type: Issue Status: Open Priority: Medium Support Center: http://support.netlogics.nl/index.php?/default_import

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[SUPPORT #SRI-136-19233]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Gert Doering 31 May '11

31 May '11

Hi, > From: Gert Doering <support(a)netlogics.nl> one night, I'd really like to meet the person who thought that ticket systems should be allowed to re-mail incoming mails to "every mail address that ever came near this ticket" *WITH A FORGED FROM: HEADER* in a dark alley... I am not support(a)netlogics.nl, and I take offense in seeing my mails being redistributed to *different* lists, with a faked header, HTML body added, and my name left on top of it. Gert Doering -- APWG chair -- did you enable IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (89) 32356-444 USt-IdNr.: DE813185279 Ticket Details --------------------------------- Ticket ID: SRI-136-19233 Department: Support Type: Issue Status: Open Priority: Medium Support Center: http://support.netlogics.nl/index.php?/default_import

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[SUPPORT #SRI-136-19233]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Gert Doering 31 May '11

31 May '11

Hi, On Tue, May 31, 2011 at 08:40:21AM +0200, Per Heldal wrote: > Please configure your Kayoko system so that it doesn't send automated > responses to mailinglist messages. Over in the address policy WG, we just unsubscribe everyone who sends back autoreplies to mailing list articles. Works wonders. Gert Doering -- APWG chair -- did you enable IPv6 on something today...? SpaceNet AG Vorstand: Sebastian v. Bomhard Joseph-Dollinger-Bogen 14 Aufsichtsratsvors.: A. Grundner-Culemann D-80807 Muenchen HRB: 136055 (AG Muenchen) Tel: +49 (89) 32356-444 USt-IdNr.: DE813185279 Ticket Details --------------------------------- Ticket ID: SRI-136-19233 Department: Support Type: Issue Status: Open Priority: Medium Support Center: http://support.netlogics.nl/index.php?/default_import

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[SUPPORT #SRI-136-19233]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Per Heldal 31 May '11

31 May '11

Hi there! Please configure your Kayoko system so that it doesn't send automated responses to mailinglist messages. //per On 30/05/11 16:29, Support Netlogics wrote: > Axel Pawlik, > > Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. > > Ticket ID: SRI-136-19233 > Subject: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 > Department: Support > Type: Issue > Status: Open > Priority: Medium > > You can check the status of or reply to this ticket online at: http://support.netlogics.nl/index.php?/default_import/Tickets/Ticket/View/S… > > Kind regards, > > PE NetLogics BV > > ------------------------------------------------------ > Support Center: http://support.netlogics.nl/index.php?/default_import Ticket Details --------------------------------- Ticket ID: SRI-136-19233 Department: Support Type: Issue Status: Open Priority: Medium Support Center: http://support.netlogics.nl/index.php?/default_import

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[#MKA-558-37506]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by allserverhosting 31 May '11

31 May '11

Axel Pawlik, This email concerns your recent ticket: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 (MKA-558-37506) As part of our commitment to improving your customer support experience, we would like to know how you think we are doing. You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions. It should take you no more than a minute to complete (we promise!). To take the survey, please click on the following link: http://helpdesk.allserverhosting.com/index.php?/Tickets/Survey/Index/MKA-55… Your feedback is very important to us and we really appreciate your time. Thank you in advance, allserverhosting ------------------------------------------------------ Support Center: http://helpdesk.allserverhosting.com/index.php?

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[#MKA-558-37506]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Randy Bush 31 May '11

31 May '11

Because, like you, I think I am so important that it justifies my cluttering your mailbox with robotic drivel, this is an automatic reply to acknowledge that your robot's drivel has been received. While I will try review your message and reply as soon as possible, it could take up to 15 years. You are entitled to a full refund. Regards, Randy Bush Ticket Details --------------------------------- Ticket ID: MKA-558-37506 Department: Support Type: Issue Status: Closed Priority: Normal Support Center: http://helpdesk.allserverhosting.com/index.php?

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[SUPPORT #SRI-136-19233]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Support Netlogics 30 May '11

30 May '11

Axel Pawlik, Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. Ticket ID: SRI-136-19233 Subject: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 Department: Support Type: Issue Status: Open Priority: Medium You can check the status of or reply to this ticket online at: http://support.netlogics.nl/index.php?/default_import/Tickets/Ticket/View/S… Kind regards, PE NetLogics BV ------------------------------------------------------ Support Center: http://support.netlogics.nl/index.php?/default_import

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[NOC #QYR-716449]: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Datahop NOC 30 May '11

30 May '11

Axel Pawlik, Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times. Ticket ID: QYR-716449 Subject: [ncc-announce] First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011 Department: Datahop NOC Priority: Normal Status: Open You can check the status of or reply to this Ticket online at: http://noc.datahop.it/index.php?_m=tickets&_a=viewticket&ticketid=56031 Email: noreply(a)ripe.net Password: 849f7d8b Please do let us know if we can assist you any further, Datahop

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First iPad Winner: RIPE NCC Membership and Stakeholder Survey 2011
by Axel Pawlik 30 May '11

30 May '11

[Apologies for duplicate emails] Dear colleagues, You still have time to take part in the RIPE NCC Membership and Stakeholder Survey 2011. The survey can be found at: https://www.ripe.net/survey2011 ================= First iPad Winner ================= Congratulations to James Blessing, who was chosen at random by the Oxford Internet Institute (OII) as the winner of the "early bird" prize. The RIPE NCC will give four more iPads to respondents chosen at random by the OII. The prize winners will be drawn from all respondents who complete the survey by the closing date of 10 June. ========== The Survey ========== The results of this survey will be crucial for the RIPE NCC in determining its strategy for the years ahead. Analysis of the survey results will be conducted by the OII, and all identifying information will be removed before the data is given to the RIPE NCC. For the first time, the survey is open to all stakeholders in the RIPE community in addition to RIPE NCC members. We aim to receive 1,000 responses by 10 June, so we encourage you to take 10-15 minutes to complete the survey. We look forward to receiving your input. Best regards, Axel Pawlik Managing Director RIPE NCC

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suggestions for atlas service
by Edoardo Martelli 19 May '11

19 May '11

Hi Here are my few suggestions for Atlas service Suggestion1: It would be nice to have groups of Atlas probes which make measurement against them? A requirment may be to have public ip addresses assigned to the probes and you may suggest all the necessary firewall openings to make them reachable. If possible, it would also be nice to have an area in your portal to see only those probes. Suggestion2: It would be nice to have the possibility to set alarms or threshold associated to given probes, so to have the Atlas portal send warning email. Sugestion3: Send weekly or monthly reports by email about the stats collected by selected probes. cheers Edoardo

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