Dear Tanja, Colleagues, Tanja Heimes wrote:

Hello,

when sending mails and IP requests to hostmaster@ripe.net I am receiving either strange responses from the robot - for instance that totals are missing (but they are not missing), or that the format is not correct. Additionally I am getting a second response that the IP request has not been recognized as an IP request - but it is. When correcting something in the request and resending the mail with the NCC# in the subject I am not receiving a response anymore from the Robot. When checking in the Web for the TT status there is stated that RIPE expects a reply. But RIPE got a reply.

And in other cases I even do not get a NCC# Nr. at all.

The hostmaster robot had problems interacting with the backend database since last night. Now the problem is solved. All requests that came since that time were saved and will be reprocessed. So no need to send them again. In case you experience further problems please contact us. I apologise for the inconvenience that the problems have caused to you.

Does somebody have made similar experiences the last two days?

Regards,

Tanja

Regards, Andrei Robachevsky Interim CTO RIPE NCC