Hi After reading and thinking about what has been said and what has more pointedly not been said i would like the answers to a few questions: 1. What are the qualifications looked for in a hostmaster? 2. What training program is in place to make sure all are kept up to date with new developments from the ISP/Telco industry (ie cisco courses etc.) 3. What incentives are in place to encourage hostmasters to increase their knowledge? These are serious questions which deserve a careful answer. Regards Stephen Burley UUNET EMEA Hostmaster