FYI: Registry Billing Category Now in Registry List
The NCC is receiveing an increased amount of queries about the billing category of registries. They come from new registries or from established ones who want to determine whether their chosen category is still valid. Since this information is not strictly confidential - as you know we publish a funders list - I have included it in the public part of the registry database for easy access by anyone. It is now in the files in: ftp://ftp.ripe.net/ripe/registries If you have any further questions, please do not hesitate to contact me. Regards Daniel Karrenberg RIPE NCC Manager
Daniel, EUnet Italy (IUnet) has committed to pay -- via EUnet -- 6000ECU as a middle size network. EUnet has already invoiced to us the amount and they said that informed the RIPE of the change of status for EUnet Italy from being serviced thru EUnet to serviced directly from the RIPE NCC. But, I see in the RIPE registries directory the following entry, which, BTW, is wrong (please fix the entry with the data at the bottom!): regid: it.eunet org: EUnet Italy type: PROVIDER address: EUnet Italy address: Universita' di Genova address: DIST address: Via Opera Pia 11A address: I-16145 Genova country: IT admin-c: Giordano Pezzoli admin-c: Paulo Descarlini tech-c: Giordano Pezzoli tech-c: Paulo Descarlini phone: +39 10 353-2747 fax-no: +39 10 353-2948 e-mail: hostmaster@iunet.it bill-categ: LARGE NCC-service: TIME-P EUNET Furthermore, I applied for a class B request for DATAMAT which has been unanswered by March 13. What's happens? Regards, Giordano
The NCC is receiveing an increased amount of queries about the billing category of registries. They come from new registries or from established ones who want to determine whether their chosen category is still valid.
Since this information is not strictly confidential - as you know we publish a funders list - I have included it in the public part of the registry database for easy access by anyone. It is now in the files in:
ftp://ftp.ripe.net/ripe/registries
If you have any further questions, please do not hesitate to contact me.
Regards
Daniel Karrenberg RIPE NCC Manager
regid: it.eunet org: EUnet Italy type: PROVIDER address: EUnet Italy address: V.le Monza 253 address: I-20126 Milano country: IT admin-c: Giordano Pezzoli tech-c: Massimo Longoni tech-c: Lucia Cerbai phone: +39 2 27002528 fax-no: +39 2 27001322 e-mail: hostmaster@iunet.it bill-categ: MEDIUM <<<--- NCC-service: NORMAL <<<---
Giordano Pezzoli <G.Pezzoli@IUnet.it> writes:
EUnet Italy (IUnet) has committed to pay -- via EUnet -- 6000ECU as a middle size network. EUnet has already invoiced to us the amount and they said that informed the RIPE of the change of status for EUnet Italy from being serviced thru EUnet to serviced directly from the RIPE NCC.
Giordano, since you have chosen to give your complaint quite a large audience I have no choice but to copy the same audience on my reply. I just hope that this becomes not the usual way of handling things. If you have problems with the NCC, please complain to the NCC staff. If you are still unhappy, please complain to *me*. If you are still unhappy then, tell whoever you like; I might suggest some people that matter though. Here is the sequence of events: Tue, 7 Mar 1995 14:03:51 +0100 We receive the signed RIPE NCC Service Agreement from EUnet. Registry it.eunet is *not* on the list of registries to be supported individually. On March 10th or 13th (I do not remember exactly) I get a call from Wim Vink of EUnet BV informing me that EUnet Italy should be supported individually. I inform Wim that we need this in writing including the applicable charging category and a statement to the effect that EUnet BV will pay the requisite charges. We agree that a new agreement form is not necessary, just the above information in writing. Tue, 14 Mar 1995 16:44:10 +0100 We remind EUnet BV that we need the information faxed in order to change your service level. Fri, 24 Mar 1995 10:34:09 +0100 We receive a FAX from EUnet BV which does *not* contain the agreed information. Particularly it says nothing about the charging category nor does it imply a statement regarding payment. Mon, 27 Mar 1995 15:05:14 +0200 We request the information again in a message to EUnet BV, stressing that we will change the service level of it.eunet as soon as we have a FAX copy of the letter. Today Thu, 30 Mar 1995 16:24:16 +0200 We receive another FAX from EUnet BV, this time with the required information. Thu, 30 Mar 1995 17:00:04 +0200 I receive your complaint. Today Thu, 30 Mar 1995 17:42:27 +0200 we change the service level and billing status in the registry database. Here is the SCCS change log: D 1.6 95/03/30 17:42:27 billing 6 5 00002/00000/00030 Let me stress that your complaint had no influence on this. It was done routinely as the FAX message from EUnet BV was processed.
But, I see in the RIPE registries directory the following entry, which, BTW, is wrong
We will gladly correct it as we always do if someone tells us about changed data.
Furthermore, I applied for a class B request for DATAMAT which has been unanswered by March 13. What's happens?
Mon, 13 Mar 95 10:44:02 GMT we have received your request. Tue, 14 Mar 1995 14:27:11 +0100 we have informed you that according to our agreement with EUnet BV this request should be handled through them. A copy of the message went to EUnet BV. In conclusion I have to say that there is no reason for you to complain about the RIPE NCC. We have correctly responded to all requests/messages within about one working day. The delays in this case are not our fault. We have to ask your understanding that we have to be a bit formal in registry matters as we are dealing with 180+ registries and the number is still growing. We always try to make procedures as clear as possible and my staff certainly is as helpful to newcomers as they can be given the still very tight staffing situation. I hope this explanation is sufficient for you and that we can now return to a fruitful cooperation. If you have any further questions, please do not hesitate to contact us. Regards Daniel Karrenberg RIPE NCC Manager
... Daniel Karrenberg wrote:
I hope this explanation is sufficient for you and that we can now return to a fruitful cooperation.
Fully satisfied.
If you have any further questions, please do not hesitate to contact us.
Regards
Daniel Karrenberg RIPE NCC Manager
Best regards, Giordano Pezzoli IUnet SpA
participants (2)
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Daniel Karrenberg -
Giordano Pezzoli