Neil,

Perhaps someone from the NCC could comment on how appropriate or not this is for their staff? I'd add to the above strong communication and time management skills.

Agreed. And the points you raise are general requirements......as with any customer facing role.

...

Hope that helps answer your request.

Dan thanks - the point I'm trying to make is that UUNET [and probably a million other ISPs] have already built suitable programs that could be used by the RIPE NCC for the benefit of the RIPE community. So rather than ask questions and try to micro manage - we should offer our viewpoints and lead by example.

Totally agreed. Cheers Dan. -- Dan Lyon -- Project Manager EMEA Operations UUNET, 330 The Science Park, Milton Road, Cambridge, CB4 0WQ Voice : +44(0)1223 581008 Fax: +44(0)1223 250373 e-mail : daniell@uk.uu.net -- UUNET - An MCI Worldcom Company