I submitted an ASN request to hostmaster in April 27 and got back:
Please note that currently our working wait queue is long and you might have to wait up to a week for an initial response from a hostmaster. We are sorry for this delay and we are doing our best to bring the response times back to normal as soon as possible.
We are now well past one week. I think the RIPE NCC should at the very least be sending out notices to its customers in the hold queue that they are still backlogged. Are others waiting just as long? -Hank
I am waiting for the same subject since May 2 to get response from hm. I think they are very busy regarding these subjects ----- Original Message ----- From: "Hank Nussbacher" <hank@att.net.il> To: <lir-wg@ripe.net> Sent: 09 Mayis 2000 Sali 13:47 Subject: RIPE backlog
I submitted an ASN request to hostmaster in April 27 and got back:
Please note that currently our working wait queue is long and you might have to wait up to a week for an initial response from a hostmaster. We are sorry for this delay and we are doing our best to bring the response times back to normal as soon as possible.
We are now well past one week. I think the RIPE NCC should at the very least be sending out notices to its customers in the hold queue that they are still backlogged.
Are others waiting just as long?
-Hank
Dear Hank, yes, we currently have a longer than usual (and definitely longer than desirable) delay in responding to member's requests for IP addresses and AS numbers. I agree with you that it would have been better to notify the members who are suffering this condition. I would like to apologize for the overlook. Sometimes one gets so focused on reducing the wait time, other duties suffer. Again apologies as we are working to fix the current situation. regards, Joao Damas Head of External Services RIPE NCC At 12:47 +0200 5/9/00, Hank Nussbacher wrote:
I submitted an ASN request to hostmaster in April 27 and got back:
Please note that currently our working wait queue is long and you might have to wait up to a week for an initial response from a hostmaster. We are sorry for this delay and we are doing our best to bring the response times back to normal as soon as possible.
We are now well past one week. I think the RIPE NCC should at the very least be sending out notices to its customers in the hold queue that they are still backlogged.
Are others waiting just as long?
-Hank
Joao Luis Silva Damas wrote:
Dear Hank,
yes, we currently have a longer than usual (and definitely longer than desirable) delay in responding to member's requests for IP addresses and AS numbers.
Is there any way to quantify the delays being experianced? Perhaps an average time to initial hostmaster reply to a request or something that could be automatically mailed to requestees along with perhaps that requests postition in the queue. Just so that people get an idea of how long the queue is and when to expect a reply. Then the discussion here could be moved from "there is a delay how long is it" to something else :) Thanks, Leigh Porter INS
At 13:33 +0100 5/9/00, Leigh Porter wrote:
Joao Luis Silva Damas wrote:
Dear Hank,
yes, we currently have a longer than usual (and definitely longer than desirable) delay in responding to member's requests for IP addresses and AS numbers.
Is there any way to quantify the delays being experianced? Perhaps an average time to initial hostmaster reply to a request or something that could be automatically mailed to requestees along with perhaps that requests postition in the queue.
Being worked on as we "speak".
Just so that people get an idea of how long the queue is and when to expect a reply.
Then the discussion here could be moved from "there is a delay how long is it" to something else :)
I agree. Currently we have about 8 business days of wait for first contact. Joao Damas RIPE NCC
Thanks, Leigh Porter INS
We want to start a an Arbitration process based on RIPE-174 to resolve a dispute with another LIR. I have already sent the request to initiate the process via the RIPE hostmaster route...which seems to be the intended route. The thing is, it seems that to *start* the process, we have to go through the same wait Q as normal hostmaster requests...adding another 1-2 weeks to a process that can already take up to 12 weeks. Is there a quicker way to initiate the process? Thanks Phil ______________________________________________________________ Philip Bridge www.bridgenet.ch ______________________________________________________________ It might look like I'm doing nothing, but at the cellular level I'm really quite busy...
participants (5)
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Hakki ACAR -
Hank Nussbacher -
Joao Luis Silva Damas -
Leigh Porter -
philip bridge