Dear all, We would like to draw your attention to the extended "Frequently Asked Questions" section now available on the RIPE NCC website! This FAQ can be found at the following URL: http://www.ripe.net/ripencc/faq/index.html The purpose of this FAQ is to make information about the RIPE NCC activities and services available in a clear and comprehensible manner. The FAQ is divided into the following five sections: General FAQs New LIR FAQ Registration Services FAQ Database FAQ Reverse Delegation FAQ The FAQ has been further built out with more specific questions, pointers to applicable RIPE documents and links to relevant sections. We have also added the possibility of, through the website, sending in a question that you can not find the answer to in the current FAQ. As a member you should be able to find answers to your specific questions, but we have also aimed to answer the more general questions we frequently receive from end-users, press, LIRs and members of the Internet community as a whole. We hope that this FAQ will aid you in finding the exact piece information that you are looking for on the RIPE NCC website and clarify some of the issues that concern you. Finally, with this FAQ, we also hope to relieve some of the increasingly high workload we are experiencing at the RIPE NCC. With this membership growth, higher demand is placed on resources to educate and support new LIRs. By making this information more easily accessible, the RIPE NCC aims to ensure this support, using the resources in the organisation efficiently, without compromising on the efforts invested in the Allocation of Internet Resources to the RIPE NCC membership. Kind regards, Nurani Nimpuno Registration Services Manager RIPE NCC