On Wed, 19 Apr 2000, Axel Pawlik wrote:
As you may be aware, we have a longstanding policy of not discussing internal matters of the RIPE NCC in public.
Well, here's my point of view: no matter how everyone is shocked by the information about internal RIPE NCC matters, I think Axel is right: we should really focus on the services we get from the RIPE NCC. However, from time to time, when we don't get a satisfying quality of service, we have to scream. And we can do it using two ways: * Strictly corporate style - to escalate the problem to the highest level possible (RIPE NCC Executive Board, General Manager etc.) and wait for their action. If no result - fire the management, elect a new board and repeat the procedure in an infinite loop, or: * Open semi-academic style - determine the real cause of the problem and find a solution together, in an open, constructive discussion. For many, many years of dealing with RIPE NCC, we somehow used to deal with all problems using the latter, open approach. Maybe it's because RIPE was born in an academic environment ... or simply because the open approach worked! I'm aware, like many other people, that RIPE NCC is not an academic institution any more. Why, however, to change things that worked so fine for years? Let's discuss! Regards, Beri -- ----- ___ Berislav Todorovic, Network Engineer ---- / / /____ ____ _/_ -- KPNQwest N.V. - IP NOC (formerly EUnet) --- /--- / // //___/ / --- Singel 540, 1017 AZ Amsterdam, NL -- /___ /___// //___ /_ ---- Phone: (+3120) 530-5457; Fax: (+3120) 622-4657 - --- Email: beri@EU.net; Mobile: (+31651) 333-641