At 07:47 07/12/00, Kurt Erik Lindqvist wrote:
That ofcourse depends on what services you want to offer your customers..... I don't see why you want to break services in order to solve assignment policies? This said, I do realise that there is a assignment policy aspect to this as well.
Yes.. in exactly the same way in any other traditional business (say building or something), the builders will not commit to building something for a customer if certain special materials the customer wants are not available. Thus, products you want to offer customers should be specified based on what you can supply.. not on a dream. If it is not a realistic product, no matter how much a customer wants it, then how can one supply it? I come across this every day where product managers spec up a product to make it sound nice and then argue with the tech departments for causing a slow down in sales. :( Regards Denesh -- Denesh Bhabuta Chairman, CEO and Principal Consultant Cyberstrider Limited www.cyberstrider.net Internet and E-Commerce: Strategy, Consultancy and Solutions