Dear lir-wg@ripe.net, This is an automated response from Support Pools . We received your message on 10/09/99 at 5:11:32 PM. We would like to offer our sincere thanks to you for writing to us. Your tracking number for this message is : SPT1999091000000043. Our staff are available to respond to messages during regular business hours, excluding holidays. Messages are normally answered within one business day. You should be receiving a personal response by e-mail from one of our staff shortly. In the event you need to contact us regarding your original message, please refer to the tracking number at the top of this message. This will help our staff locate and review your correspondence with us. Thanks once again for writing. You should hear from one of our staff shortly. Waldonet Ltd Telephone (Sales & Admin) 419100 Telephone (Customer Support) 419200 Fax: 419300