Re: [lir-wg] RIPE costs and staffing again

Hi Peter, I regret that you have reached such a conclusion regarding the RIPE NCC's operations. The RIPE NCC Hostmasters have worked very hard to significantly improve and stablise service levels over the last year. The history of the level of service can be seen at: http://www.ripe.net/ripencc/mem-services/registration/response-times.html As well as responding to requests for resources, Hostmasters are actively involved in projects that are clearly assigned and aimed at further improving efficiency and automation in service delivery. We continue to work on service improvements and look forward to our members actively contributing to this process via mailing lists and RIPE meetings. Regards, Paul Rendek RIPE NCC