Dear Colleagues, As we announced on 29 September, there was an unexpected disruption to our whois and web services between 05:10 and 06:00 UTC. Our investigations have shown that the problem was caused by an increasing traffic load and a growing number of peers on one of our routers. We made some configuration changes to improve load balancing between our border routers. This should prevent any similar problems from occurring in the future. We apologise for any disruption or delay this may have caused. If you have any further questions about this matter, please send an e-mail to <ops@ripe.net>. Regards Ruud de Kooter RIPE NCC