Article on RIPE Labs re: Neurodiversity (and Slido)
Hi all, I wanted to share some background behind our motivation to pilot Slido at RIPE 78: https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil-some-know... And also, if you appreciated/support that we continue to use such a tool, now is the last chance to submit feedback on the RIPE 78 Feedback Survey: https://ripe78.ripe.net/feedback/ Many thanks, Amanda
Amanda, Thanks for both of these. I was intrigued to see the mix of feedback (and I look forward to the full survey results) on this. Almost all the feedback I received was positive. There was some negative feedback, plus there was clearly a group (or groups) who decided amongst themselves that it was obviously terrible. I extrapolate this from utterly certain remarks that were made during the meeting. I need to think myself about what I think the right balance is, and what the right tool is. Why, for instance, were people more willing to send in a query via Slido rather than the chat channels that exist? There is nothing in them that says you have to be outside the room to use IRC, for instance? And is there a way to balance the ability (and sometimes need people have) to go to the mics vs the good of giving alternate methods of doing things? One from Slido/other tool, one from the mic, repeat? Change is hard and interesting, I look forward to more! 😊 Brian Brian Nisbet Service Operations Manager HEAnet CLG, Ireland's National Education and Research Network 1st Floor, 5 George's Dock, IFSC, Dublin D01 X8N7, Ireland +35316609040 brian.nisbet@heanet.ie www.heanet.ie Registered in Ireland, No. 275301. CRA No. 20036270
-----Original Message----- From: diversity <diversity-bounces@ripe.net> On Behalf Of Amanda Gowland Sent: Thursday 13 June 2019 16:12 To: diversity@ripe.net Subject: [diversity] Article on RIPE Labs re: Neurodiversity (and Slido)
Hi all,
I wanted to share some background behind our motivation to pilot Slido at RIPE 78: https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil- some-know-embracing-neurodiversity-at-ripe-meetings
And also, if you appreciated/support that we continue to use such a tool, now is the last chance to submit feedback on the RIPE 78 Feedback Survey: https://ripe78.ripe.net/feedback/
Many thanks,
Amanda
_______________________________________________ diversity mailing list diversity@ripe.net https://lists.ripe.net/mailman/listinfo/diversity
Amanda,
Thanks for both of these.
I was intrigued to see the mix of feedback (and I look forward to the full survey results) on this. Almost all the feedback I received was positive. There was some negative feedback, plus there was clearly a group (or groups) who decided amongst themselves that it was obviously terrible. I extrapolate this from utterly certain remarks that were made during the meeting. There were a few people who left negative comments in the generic feedback textbox, but we didn't have a question specifically about Slido.
I need to think myself about what I think the right balance is, and what the right tool is. Why, for instance, were people more willing to send in a query via Slido rather than the chat channels that exist? There is nothing in them that says you have to be outside the room to use IRC, for instance? That's a good question. We got through a lot of questions during that
Hi Brian, On 24/06/2019 14:13, Brian Nisbet wrote: pilot session...and from new people. It levels the playing field, and I like that. Perhaps, IRC just isn't as appealing as it used to be. It's quite...dated. And I know that this is very appealing to some, it's the way it's always been, etc. But if we're trying to be more inclusive, we should also be more open-minded about the tools we use. Also, as far as usability goes from a remote participant POV, it's not the most user-friendly. As chat monitor, you have to weed out the banter from the legitimate questions, confirm with the person on chat that they want their question asked, ask them for their name/affiliation and then queue up at the mic. With the 60-second delay, there's a pretty good chance that the mics will be cut-off before the question is even answered. I like the idea of a chat room, but I'm not sure that remotely asking questions needs to be part of that necessarily. Chat rooms can also sometimes reinforce the 'club' that newcomers may find intimidating.
And is there a way to balance the ability (and sometimes need people have) to go to the mics vs the good of giving alternate methods of doing things? One from Slido/other tool, one from the mic, repeat?
I think there is, it'll just be a matter of trial and error to find that balance. And it's not just the tool that needs to be addressed of course, it's also the mic etiquette (which was a hot topic at RIPE 78). If someone can get their question to the speaker in written form (e.g. Slido) and get a concise answer, we will have more time for more audience interaction. Is it better to have a 10-minute Q&A where only one or two people get to the mics (and the same people who are always at the mics? Or is it better to have a Q&A where 10 people can ask a question? One of the things I like about Slido is that people can upvote questions - it ensures that the question most people want an answer to will be asked.
Change is hard and interesting, I look forward to more! 😊
+1 to that!
Brian
Brian Nisbet Service Operations Manager HEAnet CLG, Ireland's National Education and Research Network 1st Floor, 5 George's Dock, IFSC, Dublin D01 X8N7, Ireland +35316609040 brian.nisbet@heanet.ie www.heanet.ie Registered in Ireland, No. 275301. CRA No. 20036270
-----Original Message----- From: diversity <diversity-bounces@ripe.net> On Behalf Of Amanda Gowland Sent: Thursday 13 June 2019 16:12 To: diversity@ripe.net Subject: [diversity] Article on RIPE Labs re: Neurodiversity (and Slido)
Hi all,
I wanted to share some background behind our motivation to pilot Slido at RIPE 78: https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil- some-know-embracing-neurodiversity-at-ripe-meetings
And also, if you appreciated/support that we continue to use such a tool, now is the last chance to submit feedback on the RIPE 78 Feedback Survey: https://ripe78.ripe.net/feedback/
Many thanks,
Amanda
_______________________________________________ diversity mailing list diversity@ripe.net https://lists.ripe.net/mailman/listinfo/diversity
Hi, On 24/06/2019 05:49, Amanda Gowland wrote:
I need to think myself about what I think the right balance is, and what the right tool is. Why, for instance, were people more willing to send in a query via Slido rather than the chat channels that exist? There is nothing in them that says you have to be outside the room to use IRC, for instance? That's a good question. We got through a lot of questions during that pilot session...and from new people. It levels the playing field, and I like that.
Perhaps, IRC just isn't as appealing as it used to be. It's quite...dated. And I know that this is very appealing to some, it's the way it's always been, etc. But if we're trying to be more inclusive, we should also be more open-minded about the tools we use.
Also, as far as usability goes from a remote participant POV, it's not the most user-friendly. As chat monitor, you have to weed out the banter from the legitimate questions, confirm with the person on chat that they want their question asked, ask them for their name/affiliation and then queue up at the mic. With the 60-second delay, there's a pretty good chance that the mics will be cut-off before the question is even answered.
I like the idea of a chat room, but I'm not sure that remotely asking questions needs to be part of that necessarily. Chat rooms can also sometimes reinforce the 'club' that newcomers may find intimidating.
Strong agree. IRC clients haven't kept pace, and there is no backlog (unless you run a bouncer, but then you have two problems). For Q&A, the correct tool is a proper online moderator platform. IRC is not that.
And is there a way to balance the ability (and sometimes need people have) to go to the mics vs the good of giving alternate methods of doing things? One from Slido/other tool, one from the mic, repeat?
I think there is, it'll just be a matter of trial and error to find that balance. And it's not just the tool that needs to be addressed of course, it's also the mic etiquette (which was a hot topic at RIPE 78). If someone can get their question to the speaker in written form (e.g. Slido) and get a concise answer, we will have more time for more audience interaction.
Is it better to have a 10-minute Q&A where only one or two people get to the mics (and the same people who are always at the mics? Or is it better to have a Q&A where 10 people can ask a question?
One of the things I like about Slido is that people can upvote questions - it ensures that the question most people want an answer to will be asked.
I've seen similar things work well, although I've seen it in corporate settings. In that space, the online moderator was the primary means to ask questions at large company meetings. There were floor mics running hot that could be used to jump the queue; folks did this at very few meetings. All other questions were via the moderator. Part of the goal in structuring this way was to provide a stronger emphasis and respect for remote participation: people work in different locations, but with an online moderator they can still be first-class citizens. Upvotes were used to prioritise the queue, and also any question over a threshold was guaranteed a written response if time ran out during the live session. Personally I have no problem standing at the mic and asking my "more-of-a-comment" question. But the range of actual questions and variety of names that an online moderator can bring is -- in my experience -- night and day when compared to the traditional open mic line. When it comes to open meetings I'm not sure of the best fit, but I am unambiguously in favour of trying more of this. S.
Change is hard and interesting, I look forward to more! 😊
+1 to that!
Brian
Brian Nisbet Service Operations Manager HEAnet CLG, Ireland's National Education and Research Network 1st Floor, 5 George's Dock, IFSC, Dublin D01 X8N7, Ireland +35316609040 brian.nisbet@heanet.ie www.heanet.ie Registered in Ireland, No. 275301. CRA No. 20036270
-----Original Message----- From: diversity <diversity-bounces@ripe.net> On Behalf Of Amanda Gowland Sent: Thursday 13 June 2019 16:12 To: diversity@ripe.net Subject: [diversity] Article on RIPE Labs re: Neurodiversity (and Slido)
Hi all,
I wanted to share some background behind our motivation to pilot Slido at RIPE 78: https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil- some-know-embracing-neurodiversity-at-ripe-meetings
And also, if you appreciated/support that we continue to use such a tool, now is the last chance to submit feedback on the RIPE 78 Feedback Survey: https://ripe78.ripe.net/feedback/
Many thanks,
Amanda
_______________________________________________ diversity mailing list diversity@ripe.net https://lists.ripe.net/mailman/listinfo/diversity
_______________________________________________ diversity mailing list diversity@ripe.net https://lists.ripe.net/mailman/listinfo/diversity
On Thu, 13 Jun 2019 17:12:07 +0200 Amanda Gowland <agowland@ripe.net> wrote:
Hi all, Hi All
I wanted to share some background behind our motivation to pilot Slido at RIPE 78: https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil-some-know...
And also, if you appreciated/support that we continue to use such a tool, now is the last chance to submit feedback on the RIPE 78 Feedback Survey: https://ripe78.ripe.net/feedback/
Just adding my support of Slido. I tried it and it has: * Moderation yay, not everything is interesting * Voting, getting answers to the most interesting questions mean A LOT * Concise, there is an upper limit to prevent the long and winded question like things that are sent on the irc channel that some poor soul from RIPE NCC has to read aloud even if it was not worded in a good way, maybe even from a non english speaker so the presenter has no way to know how to even parse the monster, and since no question mark can be seen when reading it presenter has no way to respond - I have done MANY presentations and Q/A scares me a lot, not hearing the questions right and having to ask for the third time, "I cannot understand" would seem disrespectful, but my hearing combined with accents uuurrrgggghhh I think priority to Slido was very interesting and helps force people to at least try it. If I am accepted in the future I might ask for it to be prioritized in my talk. Note: it may or may not be a good thing to ask for, and may or may not be a good thing to tell audience that? IRC has a lot of problems with history not being shown when you connect Slack has other problems other chat functions are chats ... Slido is designed for this and worked pretty good even for the first try. Where I come from, I have been at +5 RIPE meetings I think I use IRC daily I dont mind going to a mic -- Mvh/Best regards Henrik — Henrik Lund Kramshøj, Follower of the Great Way of Unix internet samurai cand.scient CISSP hlk@kramse.org hlk@zencurity.dk +45 2026 6000
On 06/26/2019 03:08 AM, Henrik Lund Kramshøj wrote:
- I have done MANY presentations and Q/A scares me a lot, not hearing the questions right and having to ask for the third time, "I cannot understand" would seem disrespectful, but my hearing combined with accents uuurrrgggghhh
As a hearing-impaired person, I strongly +1 this. Questions as text are one solution, having an intermediary on-hand also works. Keith
participants (5)
-
Amanda Gowland -
Brian Nisbet -
Henrik Lund Kramshøj -
Keith Mitchell -
Stephen D. Strowes