On May 07, MarcoH <marcoh@marcoh.net> wrote:
Operational experience shows that most users aren't able to figure out which address to use when complaining so they just use all.
Let me repeat again, the problem is not the IRT object itself, the probemm is that it only contains an e-mail attribute, which is used throughout the database in all objects.
We just need a better representation of the data so people can easily find the correct address, without having to read the database specs. Wrong. What we need are better *tools*. Many clueless users use the www.ripe.net web interface anyway, so a large part of this problem could be solved by having RIPE advertise a tool like this one:
http://www.cert.pl/cgi-bin/ipdig.pl -- ciao, | Marco | [6253 alfRuehVcXzDI]