Hi Andrea,


Thanks for having taken the time to answer my questions.


For ease of readability I will give my main observations immediately below (I will put smaller comments inline).


(1) My initial remark/question on why the Commission’s Communication refers to the “European” Internet was apparently not sufficiently clear.  Rest assured that I did not expect you to give me a legal definition of what is the “European Internet”….


What I actually would hope to see clarified is that the Commission understands that there is only ONE Internet. And that decisions made by a particular government/community in one part of the network have an immediate and huge impact across the entire network.  So referring to a “European Internet” is in that respect confusing and may I add a bit worrying.


(2)

On my main question around section 6 (which is also being debated on the IAB mailing list) and how the Commission expects to engage with the technical community in practical terms:


My impression is that both the technical community and the government community both feel that they are not sufficiently kept “in the loop”. Yet both parties do make conscious efforts to get all stakeholders involved. Both parties seem to welcome input at an early stage – and have established processes to allow stakeholders to engage.  However it is quite striking that the processes/language used by one party is completely different from the process/language used by the other (You might consider using translators to bridge that gap …)


It is my understanding that with Section 6 of the current Communication the Commission would like to improve the “government-to-technical-community-process”; which is a respectable objective to have. 


However while the current “stakeholder-involvement” process (both on the government side and on the technical side) is by no means perfect please do consider that in general terms it works. It delivers. Hence why I want to underline the importance of ensuring that everyone around the table has a very clear understanding of “what exactly” you want to change in this process and “how” you plan to bring this change into being.


In your reply you describe the key characteristics of a fruitful mutual engagement as being “structured”, “regular”, “early” and “inclusive”; which seems reasonable enough. I know you draw the distinction between “open” and “inclusive”. And while I would like to re-iterate that the existing process in the technical community works pretty well I understand your point of view that this does not mean that it cannot be improved. 


But saying something needs to be improved and actually being able to make that change happen is an entirely different matter. First of all, it needs a deep understanding of “what exactly” you want to change, and I question whether that is already the case.  Secondly once you have established “what exactly” you want to change you need to have a good idea on “how” you are going to make this happen.


You replied that the Commission does not want to be overly “prescriptive”. Yet without having a clear idea on what prescription you plan to administer I am not sure your medicine will have the desired effect. In fact, I would bet it would be a rather bitter pill to swallow … How to avoid creating yet another government process with the associated meetings which in actual fact does nothing to improve the current process at all?


And although I believe the intentions are good, one can only express the hope that the Commission has passed its anatomy exams before its start performing surgery on a healthy patient.


While I realise I might come across as pretty critical (in actual fact I probably am), I do welcome the dialogue and I hope this debate can bring more clarity to this discussion.  I would just like to make sure that we do not fix anything and leave it worse than it was before.


In the Commission’s communication you propose a Workshop. Let’s have one. But let us have one which follows a language/process the technical community actually can understand. Preferably even on the technical community’s playing field – so that a maximum of those who will potentially be affected can engage. Is this something which is on the Commission’s Yearly Work programme? Has the Commission foreseen sufficient financial and human resources to engage with the technical/operational community?

 

Looking forward to your response !


Kind regards,


Alain Van Gaever

Co-Chair Coop WG

 

 

 



On Tue, Feb 25, 2014 at 11:49 AM, Andrea Glorioso <andrea@digitalpolicy.it> wrote:
Dear Alain, dear all,

apologies for the belated reply. I had a period of increased workload + some minor (but annoying) health issues in the family.

On Fri, Feb 14, 2014 at 5:59 PM, Alain Van Gaever <avangaev@gmail.com> wrote:

Hi Andrea,

 

I went through the European Commission's Communication on Internet Governance

http://ec.europa.eu/information_society/newsroom/cf/dae/document.cfm?doc_id=4453 

Congratulations. Now I'm sure that at least two persons on this planet read the whole Communication. ;)

>> I think you are being too modest! The discussion on the IAB is quite lively! 

And while I do not think the Coop-WG should engage in policy making on Internet Governance

Perhaps this is better discussed in another thread, but I'm a bit surprised by this assertion. Why wouldn't the Cooperation Working Group engage on this? Perhaps we have a different notion of "engage", "policy making" and even "Internet governance". ;)

– which is mainly what this Commission’s document is about - there is something which caught my eye …

… In section 6 of the Commission document it is mentioned: “[…] even where the technical discussion process is open, key decisions are frequently made by technical experts in the absence of broad stakeholder representation. An effective multistakeholder approach to specification setting on the internet will be based on efficient mutual interactions between technical and public policy considerations so that technical specifications more systematically take into account public policy concerns.[…]

Indeed. However, let me also point out, for those who have not read the whole Communication :) that the European Commission's position is also that it "welcomes the efforts of the technical community to establish approaches to specification setting based on public policy concerns. Positive examples include technical guidance for privacy considerations in new protocols[26], the recognition of multilingualism for internationalised domain names, or accessibility standards for persons with disabilities". Just to make sure we don't have this conversation on the assumption that the Commission's position is one of outright criticism towards the technical community - it most definitively is not.
 

As someone who is interested in bridging the gap between technology and policy/legislation – and having worked in both environments - I am quite interested on how the European Commission sees this in practice. ….  I know in that document you propose "workshops", but that seems to signal language that is more easily understood by the policy/internet governance audience than the technical one.  This is by no means a criticism I am just trying to understand the meaning and implications of this section better.

I'm not taking any of this as a criticism and I'll try to answer your (and other WG members') questions to the best of my abilities, but please do keep in mind that in this section, as in most of the Communication, the European Commission is - on purpose - not overly prescriptive on the "how", while trying to state as clearly as possible the "what" (i.e. what would be desirable from our perspective).

This is mainly because - even though some people might beg to disagree :) - the European Commission is quite clear on the fact that in many fields, including the Internet / ICT one, a "top-down" approach is not the right one. It is therefore preferable to have a proper conversation on what are the options and try to find consensus, within the constraints each party has (which in the case of the Commission there is certainly applicable EU legislation - i.e. we cannot accept solutions which would violate EU law! But I digress...).

So let me offer some ideas / views, with the understanding that we are truly interested in fostering a conversation about this.

It would be much appreciated if you would be able to expand on that ? 
  • What would this mean in practical terms for the technical community?
It's not easy to assess now what different solutions would "mean in practical terms", before we flash out better what such solutions might look like.

And to be honest, I am not entirely convinced we are already at a stage in which all various parties agree that the goal is in and by itself valuable. (But I'm confident we'll get there :).

But leaving this aside for the sake of discussion, I'd rather focus on some of the key characteristics that should be present in any process of mutual engagement.

It should be structured, because 'ad hoc' solutions (e.g. someone sends an email to a contact in the Commission, or any other public administration, to enquire whether work on specification X might impact on policy Y) are neither scalable nor sustainable in the long-term. Structure also helps clarify the rules of engagement, the scope of discussion(s) and more generally the expectations on each side.

It should be regular, for almost the same reasons. Regularity also allows "early engagement", which is in and by itself challenging as sometimes public authorities are under different constraints than the technical community in how much they can discuss a policy / law while it is being negotiated. The problem is less acute when we are discussing about existing law / policies, of course.

On the "early", allow me a side note. I heard many times people from the technical community / industry lamenting that public authorities (including, but not limited to, the European Commission) intervene "late" in the discussion and this somehow disrupts the process. I would like some concrete examples of this, but in general I need to observe that one could also reverse the criticism and say that it is actually the responsibility of participants in a technical discussion to make sure that what they are discussing / deciding upon is compatible with applicable law. I think that a more structured system of interaction could benefit all parties, certainly from the perspective of making sure information flows well in both directions.

The system should be inclusive. Here, let me point out that there is a difference between being "open" and being "inclusive". Simply saying that a mailing list or a meeting are open for everyone to participate is a necessary, but not a sufficient condition if one wants to make sure that the "right" persons / organisations (as in: with the right expertise, insights, understanding etc) are around the table. Again to make the counter-example, I could very easily tell people that (1) the yearly Work Programme of the European Commission; (2) the list of on-going / planned public consultations; (3) existing EU legislation in all official languages: (4) reports, studies, impact assessments etc are all publicly available online. Yet, I know very well that for someone who does not work routinely in my environment, most of this information will be lost in a labyrinth. So again, a better structured system / process can be mutually beneficial for all parties.

As a final remark, please do note that while we are obviously particularly interested in the role of public authorities in the process of defining / developing technology, when the latter might have significant impacts on public policy matters (which I personally believe is the case for almost all Internet-based technology) what we are suggesting is a system which allows structured engagement with all stakeholders, including academia, civil society and others.
  • What would "good look like" once this "multistakeholder approach to specification setting" is put in place ? 
Sorry, here you lost me. I don't understand the question.
 
>> Actually I was trying to get a clear understanding what at the end of the day would be considered a good outcome by the Commission. 
 
  • Also, what is the distinction between the European Internet Industry and what I imagine to be the Rest-of-the-World Internet Industry?
I don't want to sound flippant, but I find the question a bit strange. To me, it sounds like asking what is the difference between European industry and non-European industry. You will never find a 100% perfect definition and there will always be corner cases. So, to make sure that I can provide the right answer to your question, could you help me by explaining what is the purpose of the question? (Or perhaps better phrased: what would change, in our discussion, if we were talking about European Internet industry as opposed to Internet industry?)

Ciao,

Andrea

--
I speak only for myself. Sometimes I do not even agree with myself. Keep it in mind.