Dear connect WG fellows, I hope you all are well! I notice that most IXPs use the term "neutral" to describe themselves. This “neutrality” is usually loosely associated to “fairness” and “non-discrimination” among the members, however the term is generic and ambiguous and leaves a lot of room for different interpretations by IXPs and IXP customers. I was wondering whether there is some consensus on this term – and even if not, what are the different points of view? Some points (which do not necessarily express my own opinion) to start the discussion: - Is uniform pricing among its members a significant part of IXP neutrality? Do promos and offers affect this neutrality and under what terms can they be offered without a problem? Are welcome packs (e.g. free ports) allowed in order to attract significant members? Under what conditions is it possible that an IXP offers discounted or free ports, without this affecting its neutrality (e.g. for root NS or similar services/infrastructure)? - Do you consider it significant that all members of a neutral IXP have access to the same service portfolio and options? To what extent and for what reasons can a member be treated exceptionally? Are small exceptions allowed (e.g. allowing a second IP in the peering LAN when forbidden by policy), in order to attract a new, important customer? How does this conflict with the IXP’s need to adapt to new technologies or test new services (e.g. running a pilot with selected members)? - How important is the uniformity of all contractual terms to an IXP neutrality? E.g. billing and payment terms, SLAs, penalties etc? How flexible can an IXP be, e.g. for a significant customer? Should a contract template be used to ensure such uniformity? If yes, does this preclude a neutral IXP from signing customized contracts or customers’ contracts and if not, under what conditions? - Should the price list be public? Should the contract template be public? - Is openness part of neutrality? Should the members list be public? Should the number of ports and port speeds be public? Should a neutral IXP adopt certain APIs, e.g. the Euro-IX API? - Is it acceptable for a neutral IXP to have other activities (e.g. sell/resell Internet or other IXPs, colocation, integration & consulting, etc.)? To what extent? - Does connectivity between IXP POPs within metro/country/global affect neutrality? Under what circumstances is this acceptable? - Does the nature of an IXP entity affect neutrality? E.g. member-based vs state owned vs commercial vs non-profit vs academic? - Should financial data be published (especially for IXPs that are not standalone entities)? To which detail? - How are the above affected by IXP resellers? (e.g. should there be "fairness" between resellers and how is this achieved? What about "fairness" for resold members?) - How are the above affected by cloud exchange services (where members are by definition distinguished between providers and consumers)? Feel free to comment on as many topics as you like or add your own. Answers from IXPs and IXP customers are both welcome. Once again, I understand that there are different and conflicting views on this, but I believe it would be interesting to see if there is a baseline consensus and what the different points of view are. I expect that some interesting results will come up and, if they do, I promise to try to gather them and present them in a future meeting. Thank you in advance for your input. Best regards, Michalis