Hello friends. Not sure this is the correct channel, if there is some other form of contact, but I do not see how else to complain about, I'm trying all possibilities. This message is translated by Google Translator. So excuse me if there are any errors. Well, I'm having problems with SPAM from provider OVH. I have received several of them in recent weeks, but not when I am finding solution complaints. When I started to complain to the email abuse@ovh.net (that does not work, even), and then the e-mail suporte@ovh.net, the operator asked me to get in touch directly with the email abuse that listed in the register of IP RIPE.NET. It is what I have done. But in recent days, the customer who owns the OVH email spam-control@hospedagemgenial.com.br been sending me various SPAM. But this email ( spam-control@hospedagemgenial.com.br) does not exist, so my complaints are not enough. So, I began to denounce the SPAM directly to OVH, but nothing was done. I keep getting these SPAM. I do not know if they do not have infrastructure to filter it, or do not want to block the account of spamming, but keep getting the messages. To my enchegar things, when a carrier sells a framework for sending emails advertising (fancy name for SPAM), it is also responsible for such transmission. I did not ask her client (the spam-control@hospedagemgenial.com.br) send me SPAM. These customers simply take our e-mail who knows where and start sending us spam. And when we complained, the provider does nothing. I can not stand staying receiving such messages, do not want to receive and do not want to be made a fool by clicking on "click here to unsubscribe" because I know I'll keep getting spam from the same company, only one other product. Wish you could help me make a formal complaint about the sending of SPAM opereradora OVH or, if not the responsibility of you, if you could show me how it should be done. Thank you for your attention. Henrique
lhcarrara@gmail.com wrote:
Well, I'm having problems with SPAM from provider OVH.
OVH is known to us for ignoring abuse reports and also known here not to invest a lot of work in cleaning their networks. Dont waste your time with them, blacklist their IPs and your done. Kind regards, Frank
I have received several of them in recent weeks, but not when I am finding solution complaints. When I started to complain to the email abuse@ovh.net <mailto:abuse@ovh.net> (that does not work, even), and then the e-mail suporte@ovh.net <mailto:suporte@ovh.net>, the operator asked me to get in touch directly with the email abuse that listed in the register of IP RIPE.NET <http://RIPE.NET>. It is what I have done. But in recent days, the customer who owns the OVH email spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br> been sending me various SPAM. But this email (spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) does not exist, so my complaints are not enough. So, I began to denounce the SPAM directly to OVH, but nothing was done. I keep getting these SPAM. I do not know if they do not have infrastructure to filter it, or do not want to block the account of spamming, but keep getting the messages. To my enchegar things, when a carrier sells a framework for sending emails advertising (fancy name for SPAM), it is also responsible for such transmission. I did not ask her client (the spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) send me SPAM. These customers simply take our e-mail who knows where and start sending us spam. And when we complained, the provider does nothing. I can not stand staying receiving such messages, do not want to receive and do not want to be made a fool by clicking on "click here to unsubscribe" because I know I'll keep getting spam from the same company, only one other product. Wish you could help me make a formal complaint about the sending of SPAM opereradora OVH or, if not the responsibility of you, if you could show me how it should be done. Thank you for your attention. Henrique
-- Mit freundlichen Gruessen, -- PHADE Software - PowerWeb http://www.powerweb.de Inh. Dipl.-Inform. Frank Gadegast mailto:frank@powerweb.de Schinkelstrasse 17 fon: +49 33200 52920 14558 Nuthetal OT Rehbruecke, Germany fax: +49 33200 52921 ======================================================================
Den 7/4/13 8:42 AM, skrev Frank Gadegast:
lhcarrara@gmail.com wrote:
Well, I'm having problems with SPAM from provider OVH.
OVH is known to us for ignoring abuse reports and also known here not to invest a lot of work in cleaning their networks.
Dont waste your time with them, blacklist their IPs and your done.
It's rather extreme stating something like that. As I understand from the original mail, the contact information for the inetnum is incorrect. You simply send an email to the LIR (OVH) complaining about the incorrect contact information. If they ignore your complaint, you send it to the RIR instead. After the LIR or the RIR has corrected the contact information, you can resend your complaint. As always, anyone can ignore your spam complaint if it doesn't violate any national law. Blacklisting the provider of the offending party is just silly. Blacklist just the spam instead.
Kind regards, Frank
I have received several of them in recent weeks, but not when I am finding solution complaints. When I started to complain to the email abuse@ovh.net <mailto:abuse@ovh.net> (that does not work, even), and then the e-mail suporte@ovh.net <mailto:suporte@ovh.net>, the operator asked me to get in touch directly with the email abuse that listed in the register of IP RIPE.NET <http://RIPE.NET>. It is what I have done. But in recent days, the customer who owns the OVH email spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br> been sending me various SPAM. But this email (spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) does not exist, so my complaints are not enough. So, I began to denounce the SPAM directly to OVH, but nothing was done. I keep getting these SPAM. I do not know if they do not have infrastructure to filter it, or do not want to block the account of spamming, but keep getting the messages. To my enchegar things, when a carrier sells a framework for sending emails advertising (fancy name for SPAM), it is also responsible for such transmission. I did not ask her client (the spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) send me SPAM. These customers simply take our e-mail who knows where and start sending us spam. And when we complained, the provider does nothing. I can not stand staying receiving such messages, do not want to receive and do not want to be made a fool by clicking on "click here to unsubscribe" because I know I'll keep getting spam from the same company, only one other product. Wish you could help me make a formal complaint about the sending of SPAM opereradora OVH or, if not the responsibility of you, if you could show me how it should be done. Thank you for your attention. Henrique
On Thursday 04 July 2013 21.07, Jørgen Hovland wrote:
Den 7/4/13 8:42 AM, skrev Frank Gadegast:
lhcarrara@gmail.com wrote:
Well, I'm having problems with SPAM from provider OVH.
OVH is known to us for ignoring abuse reports and also known here not to invest a lot of work in cleaning their networks.
Dont waste your time with them, blacklist their IPs and your done.
It's rather extreme stating something like that. As I understand from the original mail, the contact information for the inetnum is incorrect. You simply send an email to the LIR (OVH) complaining about the incorrect contact information. If they ignore your complaint, you send it to the RIR instead. After the LIR or the RIR has corrected the contact information, you can resend your complaint.
As always, anyone can ignore your spam complaint if it doesn't violate any national law. Blacklisting the provider of the offending party is just silly. Blacklist just the spam instead.
I tend to disagree .. a provider that does not care AT ALL is an infected area that spreads diseases. Until they clean up one has a better life without their worms. If OVH does not feel the pressure they will never act. When their users start complaining that they cannot send mail then they might act. If not their users may move to a professional ISP. This is "the force of the market" , customers choose what gives them "bang for their buck"
Kind regards, Frank
I have received several of them in recent weeks, but not when I am finding solution complaints. When I started to complain to the email abuse@ovh.net <mailto:abuse@ovh.net> (that does not work, even), and then the e-mail suporte@ovh.net <mailto:suporte@ovh.net>, the operator asked me to get in touch directly with the email abuse that listed in the register of IP RIPE.NET <http://RIPE.NET>. It is what I have done. But in recent days, the customer who owns the OVH email spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br> been sending me various SPAM. But this email (spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) does not exist, so my complaints are not enough. So, I began to denounce the SPAM directly to OVH, but nothing was done. I keep getting these SPAM. I do not know if they do not have infrastructure to filter it, or do not want to block the account of spamming, but keep getting the messages. To my enchegar things, when a carrier sells a framework for sending emails advertising (fancy name for SPAM), it is also responsible for such transmission. I did not ask her client (the spam-control@hospedagemgenial.com.br <mailto:spam-control@hospedagemgenial.com.br>) send me SPAM. These customers simply take our e-mail who knows where and start sending us spam. And when we complained, the provider does nothing. I can not stand staying receiving such messages, do not want to receive and do not want to be made a fool by clicking on "click here to unsubscribe" because I know I'll keep getting spam from the same company, only one other product. Wish you could help me make a formal complaint about the sending of SPAM opereradora OVH or, if not the responsibility of you, if you could show me how it should be done. Thank you for your attention. Henrique
-- Peter Håkanson There's never money to do it right, but always money to do it again ... and again ... and again ... and again. ( Det är billigare att göra rätt. Det är dyrt att laga fel. )
participants (4)
-
Frank Gadegast -
Jørgen Hovland -
lhcarrara＠gmail.com -
peter h