On Thu, 30 May 2019 14:26:18 +0000 Ángel González Berdasco <angel.gonzalez@incibe.es> wrote:

They have many minions working there, Andre. And it's not a work they require much study.(they probably input that into a tool that says Yes/No). If it wasn't blocked for your own mail, it may be due to mails sent from its neighbourhood. Reply to their ticket and insist.

So, nix on the AI at Microsoft... *sigh* I sometimes feel quite tired of abuse handling and I dream of a day when AI will take over handling abuse. I thought Microsoft beat Google to an abuse AI :) Google handles abuse so well, I think maybe Google has AI doing it already? I tried using AI to manage abuse, but am still struggling to get past learning bias, I think this is a problem that abuse and abuse management will still face for a long time as even the people/persons that deal with abuse, all have bias. yeah, you are probably correct, my AI dreams are shattered because some cybercrime outfit moved into 5.9.2* Thanks Ángel :)