On 23 Dec 2010, at 11:38, Shane Kerr wrote:
All,
On Tue, 2010-12-21 at 17:36 +0000, Michele Neylon :: Blacknight wrote:
Got this earlier today (not to our abuse contact of course .. )
Couple of things to note
Unless you read it a few times it's not easy to work out what the hell they are actually asking about
Does it make any sense to produce a RIPE document suggesting the proper way to report abuse?
This document can be short & sweet, just like the reports should be. A few good ideas are already in this thread: report to the right people, say the important bits up-front, and so on.
-- Shane
Shane That would make a lot of sense to me :) Regards Michele Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection ICANN Accredited Registrar http://www.blacknight.com/ http://blog.blacknight.com/ http://blacknight.mobi/ http://mneylon.tel Intl. +353 (0) 59 9183072 US: 213-233-1612 UK: 0844 484 9361 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Twitter: http://twitter.com/mneylon ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845