Hi Tobias,

I am very sorry, I messed up and I really shouldn't have come to the conclusion of it for sure being marketing that quickly.

I will remember this for any potential future similar scenarios to not repeat it.

-Cynthia

On Mon, Feb 22, 2021 at 7:19 PM Tobias Knecht <tk@abusix.com> wrote:

Cynthia,

If you got the impression of me trying to sell you something, I apologize. 

My intention was to help you answer your genuine question and give you my experience on how dozens of Abuse Desk Operators handle this day in, day out.

Those real-world best practices differ fundamentally from what some Security Researchers and some Anti Abuse Advocates would love to see implemented real-world best practices. 

Once again, if this was hitting the wrong buttons I apologize, this was not my intention. 

Thanks,

Tobias 

-- 

Tobias Knecht Founder & CEO

T. +49 170 455 98 45

abusix.com Book a meeting

CONFIDENTIALITY This email and any attachments are confidential and may also be privileged or otherwise protected from disclosure. If you are not the named recipient, please notify the sender immediately and do not disclose the contents to another person, use it for any purpose, or store or copy the information in any medium.

On Mon, Feb 22, 2021 at 6:10 PM Cynthia Revström <me@cynthia.re> wrote:

Hi,

(intro)

Tobias Knecht sent me an email (which this is a reply to) abusing his position as co-chair in order to try to sell me services based on what I said on a mailing list.

(mainly towards Tobias)

Replying to me based on a mailing list post in order to try to sell me services is bad enough.

To do it as a co-chair and then to use the fact that you are co-chair as a selling point is much worse.

I find this utterly appalling behaviour from a co-chair of a working group, I didn't reach out to you, you weren't even in the thread at all.

also this:

> As a Co-Chair I didn't want to jump into the mix on the mailing list, that's why I'm reaching out to you directly.

I mean that is sort of the point of co-chairs generally speaking but yeah it is going to look bad if you are trying to sell something, because it is bad.

(mainly towards chair team and aa-wg chairs)

A co-chair of a working group should absolutely be warned or removed if they abuse their position to sell their services.

I also somehow doubt that this is the first time, I could be wrong, but idk why this would be the first time.

I hate it when for example Cogent sends me emails trying to sell me services despite me never having contacted them (outside of replying saying I am not interested).

But this is more like if the Cogent sales people were co-chairs of the db-wg.

Also with a subject like "RIPE AA-WG discussion" I initially thought it was actually about something I said or whatever, in his role as co-chair, it didn't appear like it was a sales email.

I have also CC'd the aa-wg and ripe list as this is too appalling to be held private.

-Cynthia

On Mon, Feb 22, 2021 at 5:50 PM Tobias Knecht <tk@abusix.com> wrote:

Hello Cynthia,

my name is Tobias. I'm a Co-Chair of the Anti-Abuse Working Group and also Founder and CEO of Abusix.

As a Co-Chair I didn't want to jump into the mix on the mailing list, that's why I'm reaching out to you directly. 

We at Abusix run Abuse Desk for dozens of Service Providers of any size and any type of product. From Cloud to DC-Services, Cable, and so on.

Happy to jump on a call and answer the questions you have and tell you about how our clients handle those things. 

Feel free to reach out via email or just pick a time in my calendar: https://calendly.com/tobias-knecht/30min

Thanks and stay safe.

Tobias

-- 

Tobias Knecht Founder & CEO

T. +49 170 455 98 45

abusix.com Book a meeting

CONFIDENTIALITY This email and any attachments are confidential and may also be privileged or otherwise protected from disclosure. If you are not the named recipient, please notify the sender immediately and do not disclose the contents to another person, use it for any purpose, or store or copy the information in any medium.