On Thursday 12 March 2009 16.37, Leo Vegoda wrote:
On 12/03/2009 1:15, "Frank Gadegast" <ripe-anti-spam-wg@powerweb.de> wrote:
[...]
Users are usually uninformed about their possibilities and only complain a lot. Spam is not being recognized by the masses as being a crime so far.
And based on what I see, they tend to send abuse reports to the wrong place because they don't now how to read e-mail headers and the on-line tools they use often don't read them correctly either. I don't think end users should have to know how to read e-mail headers but I know that they often try to in an attempt to reduce the amount of spam they receive and then get very confused and frustrated when they get a note back telling them they sent the complaint to the wrong place.
Regards,
Leo
A suggestion might be to A/ encourage users to report spam via a tool s.a. spamcop where the mail & headers are interpreted correctly and B/ ask spamcop to send a copy of reports referring to RIPE-blocks to european police and let them take action. Something has to be done (or e-mail as we see it is dead). Posession of unsecure computers connected to public network should be an offense. A broken into PC sending malware manifests all proof needed of guilt. ISP also has a role, detect and prevent abuse of all sorts. A simple block-port25 ( and forcing outbound mail to be relayed over ISP-mailservers) would contribute a lot. Spammers themselfs should be targeted, all of them uses a channel for money, it should be fairly easy for police to follow that chain. I want action this day !
-- Peter Håkanson There's never money to do it right, but always money to do it again ... and again ... and again ... and again. ( Det är billigare att göra rätt. Det är dyrt att laga fel. )