On Monday 12 April 2010 12.58, Michele Neylon :: Blacknight wrote:
Frank
On 12 Apr 2010, at 11:50, Frank Gadegast wrote:
And remember: your abuse team has already to do this. Maybe your example brought your IP into Spamcop. You will have to react and select the right category already so that spamcop does not include you IP in the blacklist.
That's not entirely true
First off with Spamcop you have an option for some types of reports "don't tell me about this again" (or something like that )
Secondly, if Spamcop lists an IP allocated to one of my customers who haven't done a particularly good job of keeping their IPs "clean", then why would I care if it's listed or not?
Thats the issue in a nutshell. An ISP that does not care if one of his/her customers spams IS the problem. By ignoring the complaints more blacklists will block the entire ISP. Also, many spamming customers uses dynamic addresses, thus the single address that spamcop blocks will belong to an innocent bystander the next day ( blocking another address).
Regards
Michele
Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection ICANN Accredited Registrar http://www.blacknight.com/ http://blog.blacknight.com/ http://mneylon.tel Intl. +353 (0) 59 9183072 US: 213-233-1612 UK: 0844 484 9361 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Twitter: http://twitter.com/mneylon ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845
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