9 May
2016
9 May
'16
11:39 a.m.
Marilson, At 2016-05-07 09:33:01 -0300 "Marilson" <marilson.mapa@gmail.com> wrote:
But as Shane wrote: True although apparently in this case it is not an e-mail issue. :) ??
The RIPE document is recommendations for spam. The abuse reported is apparently not spam (although I don't think that we don't know the exact details). Therefore the RIPE document is probably not helpful. Perhaps it would be worthwhile making a general best practice document with recommendations for handling abuse, but I don't think that such a RIPE document exists now. Cheers, -- Shane