On Fri, 6 May 2016 10:03:56 +0000 Karim Saif <karimsaif2015@gmail.com> wrote:
Thank you Andre. It is not spam abuse. I have the correct contact information from RIPE database but provider is not even acknowledge they received report. Karim
There is no onus or responsibility for the provider to do anything though... (are you certain the traffic is from them?) I personally deal mostly with spam abuse at the moment myself and many of the networks simply do not care and I never hear anything/much in terms of feedback, of course the very ethical providers example: hetzner.de etc are very good with providing feedback & keeping clean network. I would assume that the DDOS & traffic abuse, etc would follow the same patterns. Maybe if you would give more information about your situation? (& detail, as etc) Kind Regards Andre
On Thu, May 5, 2016 at 3:45 PM, Andre <andre@ox.co.za> wrote:
On Thu, 5 May 2016 15:31:25 +0000 Karim Saif <karimsaif2015@gmail.com> wrote:
Hello, I would like to know if there is procedure to deal with a Network provider that is not responding to abuse reports on one of their IPs. Thank you for your time Karim Saif
Dear Karim,
You can report spam abuse here:
https://spamcop.net and/or also here http://spamid.net
There is no way to force anyone to listen to your complaints, if enough (different) people / persons / networks complain about the same ip/range then it may affect their reputation. It may also simply be that you are not filing complaints at the correct address/person/people
For example: Someone field an abuse report about me, to myself today... but it was not our IP range, in fact the complainant could not read the email headers properly... - So, there are man ythings to be considered :)
I hope this all helps you in some way
Kind Regards
Andre