Hello,

Thank you all for your input about a network that did not provide an e-mail contact information.

As Wout de Natris clearly pointed out, even Scania’s telephone number was incorrect! So, to the ones who had recommended I call the network to report an abuse/spam, you cannot even trust the phone numbers provided.

Either lack of abuse /spam reporting contact for networks has become more noticeable, as we find out that the contact channels provided are incorrect, or do not even exist.

Here is another example. I tried to report a Spam that had come from IP address [204.116.102.91] which belongs to Spirit Telecom. Their Whois information shows the following:

OrgName:        Spirit Telecom

OrgId:          IAVE

Address:        1500 Hampton Street

City:           Columbia

StateProv:      SC

PostalCode:     29201

Country:        US

RegDate:        1993-07-01

Updated:        2011-12-01

Comment:        FOR ABUSE Reports Please E-Mail noc@spirittelecom.com  or Call,  888-864-7226

Comment:        For Law Enforcement Agencies Subpoena Request and Info Please E-Mail customercare@spirittelecom.com  or Call  800-686-7671

Ref:            http://whois.arin.net/rest/org/IAVE

----

But after sending my report to noc@spirittelecom.com, I received this error message:

Delivery has failed to these recipients or distribution lists:

noc@spirittelecom.com
The recipient's e-mail address was not found in the recipient's e-mail system.

----

Considering the time differences, and often language barrier, calling a network may not be possible.

So, as strange as it may sound, networks need to provide a channel  so that others could contact them and report network violations.

Here, I have copied Spirit Telecom’s other contacts so that they could know about this problem at their network.

Thank you,

Reza Farzan
rezaf@mindspring.com