Thank you Andre. It is not spam abuse. I have the correct contact information from RIPE database but provider is not even acknowledge they received report. Karim On Thu, May 5, 2016 at 3:45 PM, Andre <andre@ox.co.za> wrote:
On Thu, 5 May 2016 15:31:25 +0000 Karim Saif <karimsaif2015@gmail.com> wrote:
Hello, I would like to know if there is procedure to deal with a Network provider that is not responding to abuse reports on one of their IPs. Thank you for your time Karim Saif
Dear Karim,
You can report spam abuse here:
https://spamcop.net and/or also here http://spamid.net
There is no way to force anyone to listen to your complaints, if enough (different) people / persons / networks complain about the same ip/range then it may affect their reputation. It may also simply be that you are not filing complaints at the correct address/person/people
For example: Someone field an abuse report about me, to myself today... but it was not our IP range, in fact the complainant could not read the email headers properly... - So, there are man ythings to be considered :)
I hope this all helps you in some way
Kind Regards
Andre