Michele, The proposal as written should cover this. The requirement is for a working e-mail address that will accept messages - not one that will direct you to a web site. Regards, Jeff From: Michele To: filiz@ripe.net ; address-policy-wg@ripe.net Cc: 'Jeffrey L. Scribner' ; 'Hans Petter Holen' Sent: Wednesday, August 23, 2006 08:32 Subject: RE: [policy-announce] 2006-04 New Policy Proposal (Contact e-mail Address Requirements) One question I have about this: "Every organisation controlling an IP address should provide at least one working contact e-mail address where notifications of abuse emanating from that IP address can be sent." Several ISPs maintain abuse email addresses, but when you submit abuse reports to the supplied address they send an auto-responder forcing you to resubmit the data via a web form. What is the RIPE policy on this? Surely ISPs should not be making it hard for users / admins etc., to report abuse to them Regards Michele Michele http://www.mneylon.com/blog/ http://www.searchenginecookbook.com/ http://www.irishblogs.info - top Irish blogs/bloggers