On 14/08/2013 16:08, Mikael Abrahamsson wrote:
No, that hasn't happened because the person didn't know about it.
It's the same as dispute resolution everywhere else: if there is an issue which isn't resolved on the front desk, then you escalate. The Arbitration / dispute resolution process is not as well known as it might be, but it has existed for donkeys years: http://www.ripe.net/lir-services/ncc/legal/arbitration
Personally I dislike a policy that requires someone to know innards of RIPE NCC in order to get reasonable treatment. As far as I can tell, the hostmaster in question didn't offer these alternatives.
It sounds like there may be scope for the IPRA team to educate PI holders on their options, and this might be something that the RIPE NCC management to think about. This will end up being fairer for the PI holders, and will also protect the RIPE NCC from allegations of unfair practice. Phase three of 2007-01 will produce difficult cases. Could someone from the RIPE NCC comment on general procedures surrounding what they might do in circumstances where there the holdership of the PI resources is unclear? And what the escalation options are? Nick