Gert and all, Such is alse very typical of RIR's and LIR's. Gert Doering wrote:
Hi,
On Thu, Aug 24, 2006 at 10:30:21AM +0200, Koepp, Karsten wrote:
It is not overdemanded to fill in a form if you ask someone to spend working time solving your problem.
I find it very annoying.
Some ISP's users are misbehaving (e.g. because they have been hacked), I send the ISP a very detailed log file, and get back a "please fill in our (completely unsuitable for the job) web form!!" auto-response.
I *do* see the other side - but just referring people to a web form, or (which is even worse) not handling abuse complaints at all can not be the right answer either.
Gert Doering -- NetMaster -- Total number of prefixes smaller than registry allocations: 94488
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